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Real Reviews From Real Customers

Walcraft Cabinetry
4.9
Based on 127 reviews
Walcraft Cabinetry
4.8
Based on 21 reviews
I just worked with Walcraft on an entire kitchen remodel and I'll be honest they exceeded my expectations in every way. Joe and the team were extremely patient with our changes to the design throughout the process and then they made it completely painless when it came to ordering and any issues that came up. The quality of the cabinets were top of the line and Michele was so quick to follow up with any questions during delivery. 10/10 experience and would highly recommend Walcraft for your kitchen design needs.
Michael Fuller
Michael Fuller
15:06 14 Jul 22
Decent cabinets but getting them shipped to you without damage is a problem. Plan on many extra weeks to get replacements shipped once you go through their tedious process of photographing and documenting everything as it arrives. They claim to hire the best shippers but that is not true. They use the budget shipper on the original order, hoping it gets to you OK. Then on replacement orders they use a better shipping company. Why not do it right the first time???? 75% of cabinets were damaged, unfortunately, many had damage in areas that would be hidden. They also constantly ping you with emails asking if there is anything they can do to help. Then when you ask them for help, they basically do nothing. Example: cabinets were stuck somewhere during delivery. I asked if they could expedite, they said no and just provided a tracking number. So why did you ask if you were not going to do anything about the shipping company that YOU scheduled?
Matt F
Matt F
22:36 05 Jul 22
Great prodducts-----Berzas
peyton manning
peyton manning
13:35 19 May 22
Excellent customer service and beautiful cabinets. They also shipped ahead of schedule which was another plus...
RoushStage3.5
RoushStage3.5
17:41 06 May 22
Walcraft exceeded our expectations on our first order. We have since placed multiple orders and they have never failed to deliver. The customer service representative is quick to reply, faithful in following up and when there was one small problem (that was no fault of their own) they fixed it immediately. Walcraft has helped our business offer a quality product in a timely fashion to our customers. 5 Stars!
Maddy Robrock
Maddy Robrock
16:17 27 Apr 22
Our planning process with Walcraft was fantastic. They were easy to work with and answered all of our questions very quickly. Once we ordered our cabinets they took longer than expected to arrive (Covid). That was disappointing but Walcraft did everything they could to help us get them here quicker. We enjoyed working with their team on this and learned a lot from them. No doubt, Walcarft cares about the customer. More than any company I’ve ever worked with. If you want a company that is going to take care of you, Walcraft is it.
Rachel Wade
Rachel Wade
20:42 19 Apr 22
Amazing build quality and great shipping. I could not be more happy with how they turned out!
Kyle Albertini
Kyle Albertini
04:37 08 Mar 22
f you’re looking for amazing quality, design expertise and incredible customer service, look no further. Warcraft cabinetry exceeded my expectations! From start to finish, there was always someone to help me when I needed it, whether it be a question about installation, my design, etc. I was so blown away by the responsiveness of the Walcraft team. Over the past 8 months, we’ve remodeled almost our entire home. I’ve dealt with many companies, hardware stores, deliveries. you name it. Walcraft is the ONLY company I haven’t had to sit on hold for, call 5 people to get the answer to one question or fight tooth and nail with for anything at all.The only issue I had with my cabinets was one that was my own fault, and brian went out of his way to order and expedite me a new cabinet (at no cost to me to fix the issue. We were so incredibly grateful for Brian’s understanding and helpfulness.The turn around time was so short, especially for covid times!Thank you Walcraft for going above and beyond. I would use them again in a heartbeat and I’d recommend them to anyone. Thank you Brian and team for the incredible service, stunning cabinets and overall fantastic experience!
Deedra Genevieve
Deedra Genevieve
17:08 27 Jan 22
This is now my 2nd time procuring cabinets through this company and both experiences have been fantastic!!
Jared Miller
Jared Miller
18:45 19 Jan 22
Tomasz Baniak
Tomasz Baniak
22:59 05 Jan 22
If you're looking for amazing quality, design expertise and incredible customer service, look no further. Warcraft cabinetry exceeded my expectations! From...
D M.
D M.
12:12 24 Dec 21
I've purchased cabinets from Walcraft twice now. Both times they arrived within a week and were in perfect condition. Their team was incredibly helpful with the design and order process. The response time was super fast. I'm incredibly happy and highly recommend them for RTA cabinets.
Jessica Wilson
Jessica Wilson
20:24 08 Dec 21
As a custom cabinet and furniture builder, I was reluctant to take on a line of pre-made cabinets. But times dictated that I needed to.
I researched many brands and finally settled on the Walcraft options, specifically their pre-built Fabuwood line. Overall the quality of the cabinets is excellent. They are well built and offer very nice dovetail drawers and Blum hardware. I have had some damage issues with shipping which is always frustrating especially when you are on a tight deadline but overall the customer service to get me replacement items has been good although not as fast as I would like. I found that if I can give myself a larger lead time then that helps alleviate having to get replacements parts sent out. Response time has been excellent when there have been problems with any cabinets which is nice. I will continue to use these cabinets without a doubt.
Alex Crouch
Alex Crouch
14:13 16 Nov 21
I can’t recommend Walcraft enough, especially for contractors, the pricing and quality of the cabinets can’t be beat!! (And trust me Ive spent a lot of time both online and at the big box stores, and no one compares) Maybe even more than, you absolutely will not find better people and better service, they are hands down top notch!!
Anthony Fierro
Anthony Fierro
14:25 13 Nov 21
Great service and design. We had several delays due to damaged or incorrect shipments for our wet bar installation. The company made it right and now that it’s FINALLY done, we are very happy with the finished product!
Megan Lamprey
Megan Lamprey
15:39 12 Nov 21
I looked at many online cabinet companies but there were very few I would risk buying online after I read their fine print & found any legitimate reviews. Walcraft had the best prices among those few & I'm happy I went with them! I would specifically recommend their Fabuwood line which comes fully assembled. Amazingly my cabinet order came with zero damage & the box of trim the trucking co. lost was quickly replaced.
j powell
j powell
18:29 10 Nov 21
Walcraft cabinetry shipped fast! And was with us after the install to make sure that we were absolutely happy with our order. Great customer service!!
Shelene Wilhelm
Shelene Wilhelm
01:46 10 Nov 21
Walcraft Cabinetry did a great job. Quality product with excellent customer service. Even after the sale, they were eager to make sure everything was perfect. I appreciated their attention to detail. I was hesitant to buy rta cabinets and online. However, I am very pleased with the results!!
S Wilhelm
S Wilhelm
19:01 08 Nov 21
Great company. Follow up is excellent- they really want to ensure our experience with them as a contractor is top notch!
Jeff Broome
Jeff Broome
18:11 06 Nov 21
Great customer service, really great quality cabinets at fair prices. I've used them for two kitchens and plan on using them again.
James Ford-Hutchinson
James Ford-Hutchinson
02:07 06 Nov 21
Excellent product, fair price, delivered on-time and in perfect condition. We purchased cabinets for three rooms in a new custom home. The initial estimating, the design process, ordering, delivery and particularly the follow-up was first class. I would not hesitate to use Walcraft again.
Thomas McEntee
Thomas McEntee
17:59 03 Nov 21
Walcraft has been an excellent company to work with. We are contractors and we decided to use Walcraft cabinets for our new home that we just built. The products exceeded our expectations with how good the quality was. The company has amazing customer service also. We had some delays due to back orders but our contacts (Brian & Joe) kept us in the loop and went over and above to make sure we were taken care of and had everything we needed to complete our project. We couldn’t be happier with the look and feel of our new cabinets! We were so pleased with the cabinets that we ended up placing a second order shortly after for another new build we are working on. We look forward to continuing our relationship with Walcraft as our primary cabinetry supplier.
I am a Real Estate Broker in Ohio, and also an investor with many Rental properties. I just ordered my 4th
set of Kitchen Cabinets. WalCrtaft has always been there to help and the quality is much better than most cabinets that i have found, Their Customer service is
very responsive. I highly recommend WalCraft for you next project
Sincerely David Salley
Dave Salley
Dave Salley
01:34 28 Oct 21
We have used Walcraft Cabinetry several times now in our kitchen/bath remodels and can say we are pleased with their product. They have gone through a staffing transition, so some of our first dealings with them I will note that the communication wasn't the greatest, but I have seen a major improvement. Any issues we have had they have been resolved and they have gone out of their way to make sure that we as their customer are happy and taken care of. I also appreciate that they openly state that they are a Christ-centered business and from my experience they haven proven this to be so! Its not when everything is perfect do you see someone's character, but when a "bump" in the road happens is when someone is revealed to you by their actions and not just words. I can say personally dealing with Brian Nightingale the VP has been wonderful. We will continue to be a Contractor that sells this product line. Thanks again. -Steve Whitehurst Construction, Lakeland FL
Steve Whitehurst
Steve Whitehurst
16:13 27 Oct 21
Mark McNutt
Mark McNutt
01:21 08 Oct 21
Absolutely top notch company! Some of the best customer service I’ve ever experienced! And for the quality of the cabinets, couldn’t find anyone else who could come close to beating them on price!
Anthony F
Anthony F
19:24 07 Oct 21
We recently used Walcraft Cabinetry on a project. I was very pleased with the quality of construction and finish. Excellent communication and customer service too!
Michael Messier
Michael Messier
19:50 24 Sep 21
eddie clent
eddie clent
00:23 11 Sep 21
Walcraft’s service was excellent! While other companies were taking months to deliver, they got my ready-to-assemble cabinets to me within a couple weeks! Their prices were good, and they immediately replied to any questions I had, even emailing from their homes during the pandemic. Their website was excellent, and the assembly instructions videos posted there were very good for a do-it-yourselfer. The quality of the RTA cabinets was better than expected: real wood, strong plywood, metal angles and screws, no fiberboard, no plastic, no staples. Love my new kitchen!
Louise Maynard
Louise Maynard
11:53 13 Aug 21
Excellent folks to deal with. A quality product.
Buddy Wester
Buddy Wester
16:11 28 Jul 21
What a great company to work with. Their prices were exceptional and they were always available to discuss our bathroom project and cabinets. Would not hesitate using them again, wonderful experience.
Jesse Smith
Jesse Smith
17:18 23 Jul 21
Love my ready-to-assemble cabinets AND my great experience working with the Walcraft design team. I ordered cabinets for both my home and business. Quality materials, easy to assemble, fast turnaround time.
Scott Murrish
Scott Murrish
19:40 21 Jul 21
High quality, RTA cabinets that are easy to assemble and install. We saved thousands on this route and they look as good as custom cabinets, with soft close hardware and solid wood fronts. I highly recommend these for any diy homeowner or remodeler/builder. They really are of high quality!
Bert Leffel
Bert Leffel
17:43 10 Jul 21
We purchased 3 full sets of cabinets to replace old ones in our senior living community. These cabinets are better than expected and look beautiful. I am very picky about quality construction and these met my expectations and then some. The one things that sets the entire experience apart is the service I received from start to finish. These guys give that small town personal service; yet offer cutting edge top notch cabinets at an affordable price. The entire process was simple and quick. The cabinets shipped very quickly and were palletized well so nothing was damaged. Do not hesitate to make them your cabinet company on your next project. I assure I will use them again our next project! Keep up the great work!!!
Kenneth McMullin
Kenneth McMullin
17:23 07 Jul 21
Roger Keplinger
Roger Keplinger
19:47 25 Jun 21
We have been very pleased with Warcraft cabinetry they were extremely helpful from the start their design team was amazing and the cabinets were more then we expectedWe will definitely use this company again a special thanks to Simon, Rhonda and Heather
Dirk Deckard
Dirk Deckard
01:51 17 Jun 21
Every step throughout the whole process, Walcraft was simply amazing. We researched the purchase extensively and went with Walcraft based on their reputation. They patiently walked us through the design phase, providing excellent suggestions that improved what we'd originally thought to do. Most of the order went great, but when there were a couple small issues with shipping Walcraft fixed everything immediately, even though it wasn't their fault. Little things go wrong with most large orders, and it's how a company handles those things that show what they are really like. Walcraft passed that test with flying colors. We couldn't be happier with our choice to use them, or our new cabinets!
Ashok R
Ashok R
01:42 16 Jun 21
We learned about Walcraft Cabinetry from a friend of ours who shared the quality of the cabinets at the price point was impressive. We must concur with his comments. We ordered the Fabuwood assembled cabinets after spending many hours with Christy Thompson, designer. Christy is an exceptional resource making the process of designing a new kitchen extremely enjoyable. She worked hard to make our dream of a new kitchen a reality. She was able to turnaround modifications to the design timely. Typically, we would provide her a with refinement to be made in the morning, and she would have to us later that same day, incredible service! After getting the final design completed and placing the order, Christy didn't disappear. She has continued to stay in contact with us during the build of our kitchen. She has been very concerned with ensuring the new kitchen met all our expectations. Christy and Walcraft Cabinetry nailed it! We would and have recommended Walcraft Cabinetry to friends. We have also shared to ask for Christy for their designer. One would think working with a designer remotely would be a challenge; however, we found it to allow for even a closer working relationship because we spoke almost daily and were able to share renditions of the kitchen both by email and sharing our screens since we had remote access capabilities with GoToMeeting and MS Teams.The Fabuwood assembled cabinets are solidly built. They have a nice paint finish on the cabinet faces and doors. The skins for the sides are okay. It would be nice if they were made of 1/4-inch finish plywood instead of MDF. We compared the Fabuwood line to two lines we were looking at from a local kitchen store. Fabuwood's specifications ranked between their mid-grade and high-end cabinet line. We would rank the cabinets as a top end mid-grade cabinet line as far as the materials and quality of the construction. We are very happy with the cabinets especially with the price paid. You cannot find this quality-built cabinet at this price point at your local kitchen store. I highly recommend Walcraft Cabinetry and Fabuwood assembled cabinets.One thing to know about the Fabuwood line is there are not extensive options available. There are enough cabinet variations, accessories, and moldings to make them work for any installation; however, Christy and we had to get a little creative. Fabuwood doesn't have full height doors on their base cabinets. You must have a door with a drawer at the top. We wanted base cabinets on the backside of the island with full height doors and slide outs. Since this option didn't exist, we opted for using wall cabinets that were 12 inches deep on a built base to get them to the correct height. Additionally, we wanted a wall pantry that was 12 inches deep. Again, Fabuwood only allowed for 24-inch-deep tall pantries, so we purchased 12-inch-deep wall cabinets. We had a base built and stacked six wall cabinets to create the wall pantry. If you get creative and have a good carpenter to install your kitchen, then Fabuwood assembled cabinets can work very well for you.Overall, you can't go wrong with Walcraft Cabinetry and Fabuwood assembled cabinets. Kudos to Christy for an exceptional job designing our kitchen and having all the needed pieces sent to allow our new kitchen dream to come true. A big THANK YOU to her!Will look to update pictures when we have painting completed, new range, and hood vent installed.Quartz installed by Granite Guy Inc. located in Southborough, MA. Quartz is LG Hausys Viatera Arion.
Shawn Gaudreau
Shawn Gaudreau
14:53 08 Jun 21
Chris
Chris
15:05 01 Jun 21
I ordered my cabinets back in November and didn't even have a chance to unbox until last weekend (May). I was way past the return date if there were issues so I had my fingers crossed. Everything was there in the order and everything was in PERFECT condition. I couldn't be happier with the quality of the cabinets. The assembly was very quick and the quality is amazing. I saved a ton over buying pre-built cabinets and the end result is as good or better than the pre-assembled high end ones I've seen at other people's houses.I've used RTA cabinets before and the quality wasn't nearly as high. The dovetail joints and finish quality of the paint is terrific. Will 100% buy from Walcraft again. I've already referred multiple people to them after they saw the cabinets! A++++
Brad Hart
Brad Hart
14:33 01 Jun 21
We have had a terrible experience with these cabinets. Half of them arrived damaged. It has been a nightmare trying to get replacements. I would say 1/3-1/2 of the replacements sent have either arrived damaged, the wrong size, the wrong color or missing drawers. Some replacements have been on back order. This has been going on for months. I just want my kitchen finished.
Amanda Wampler
Amanda Wampler
04:07 01 Jun 21
Erik Haworth
Erik Haworth
21:51 28 May 21
Purchased about $8000 in cabinets from them and honestly I'm really surprised how much better they are than the ones from the two big box stores. Really there is no comparison. I did have some damage to a few pieces but they sent out the replacement parts very quickly and everything turned out great. My only complaint would be the instructions. Most of them are fairly straight forward but some of the corner cabinets will make you want to shoot someone. But if you have some smarts you can figure it out.
Brandon Martin
Brandon Martin
00:30 15 May 21
Absolutely the highest quality cabinets and unparalelled customer service. This place is the real deal and I looked at over 40 different places!
Lynette Day
Lynette Day
17:35 05 May 21
We could not be happier with our Walcraft cabinets. We get so many compliments on them. Also, customer service is excellent. I would highly recommend Walcraft.
Nancy Schwertz
Nancy Schwertz
14:46 28 Apr 21
Very high quality cabinets and superb customer services. Their price is half of what the big box store quote me and the quality is much better. My contractor is really impressed with the quality of the cabinets. The whole ordering process was seamless and they made sure to follow up at every steps. Highly recommend!!
Tu Dao
Tu Dao
15:31 15 Apr 21
Brian and Michelle at Walcraft Cabinetry have been so awesome to work with from start to finish. This was a big project and, of course, there were a couple of challenges as in some damage in shipment. Michelle always followed up immediately and then made sure that we got what we needed. The cabinets look fantastic and we would definitely order from them again.
Marvin Wray
Marvin Wray
20:23 08 Apr 21
they were really easy to work with and responsive when we needed to make some changes. the Cabints turned out awesome and look great
Chris Riesner
Chris Riesner
17:00 26 Mar 21
Excellent customer service and help through the design, purchase and delivery phases. They had the best DIY option for me going for white shaker cabinets.
Adriana O'Brien
Adriana O'Brien
15:08 25 Mar 21
When we decided to renovate the kitchen, we looked online for vendors of the cabinets we wanted. We decided to go with Walcraft based on the reviews and the substantial discounts they provided. Working with Heather from their design team was fantastic, she suggested some additions we hadn't considered. The delivery went smoothly and the only issue we had, was quickly addressed and handled by Michele. I would definitely recommend this company for their products, professionalism and dedication to the quality of their work. Thanks again for a great kitchen upgrade!!!
ellen labeck
ellen labeck
14:47 15 Mar 21
Awesome product and customer service! I've had experience with many cabinet products and companies in 23 years as a real estate investor, and I have the least amount of problems and call backs with the JSI cabinets. I recently placed my first order with Walcraft Cabinetry for JSI cabinets, to install in my own home, and the customer service is top-notch. Will not go anywhere else from now on!
Crowning Creations
Crowning Creations
23:56 27 Feb 21
Reading these reviews made us choose Walcraft. When we wanted to remodel our kitchen and bathroom someone recommended another RTA supplier. We read their customer reviews and knew we didn’t want to work with them. We began to search. What caught our interest were the excellent reviews Walcraft has earned and their community outreach of transforming lives through their Project HEART. We realized we could get great quality, awesome customer service and make an impact in lives. We went for it.Our contractor wondered why we chose Walcraft – he’d never heard of them. Today…our contractor is doing three other remodels using Walcraft. That speaks volumes.Walcraft, you’ve earned your 5 stars. Keep up the good work!
Mary Ellen Kluck
Mary Ellen Kluck
17:28 26 Feb 21
I really love how my cabinets turned out. Great color and quality. Superior customer service too!
Lindsay Arfsten
Lindsay Arfsten
21:44 12 Feb 21
Remodeling isn’t for wimps!!I love design and creating something new, when push comes to shove, remodel a large kitchen can be daunting! The teams at Walcaft were EXCELENT! They are encouraging, have great ideas, most of all patient! Their service is one of the best I have ever experienced. No questions asked things are returned and replaced. With out a question, I would use them again!
Barb Reinman
Barb Reinman
16:36 03 Feb 21
We had a great experience with Walcraft. They were very responsive and helpful. In addition to helping us with design, they were very responsive when a few cabinets arrived damaged. They were quick to get new cabinets or parts ordered and delivered to us. Brian in particular was fantastic. We highly recommend them and would use them again in the future.
Kendrick Ashcroft
Kendrick Ashcroft
22:24 29 Jan 21
For RTA cabinets, these are decent. They are not a product made to last; I'd never, ever, suggest anyone use them in a kitchen or in a high-traffic area. (We got them for a pantry/laundry area and I'm regretting it.) The instructions provided are hysterically poor -- like Walcraft/JSI saw Ikea instructions and said, "we can do worse!" Videos do not correspond to the products, multiple types of screws are presented in the drawings as the same screw, etc., etc. Like I said: hysterically poor. We are pretty darn handy (like, build a house ourselves handy) and struggled a bit to figure things out. If you're flipping a house and need cabinets in quickly and cheaply, with no worries about what they will look like or how they will perform in 6 months, go for it. They install nicely enough and look good -- but if you've got an eye for detail or a sense of use, you'll see that these aren't of quality. Every time I open the cabinet, I cringe in disappointment and feel like I made a mistake in this purchase. We ordered our kitchen cabinets online from another supplier -- and it couldn't have been a better experience from start to finish. I wish I'd used them for everything instead of trying to move faster with the Walcraft cabinets. If you're looking to use this product in a high-traffic environment and don't want to replace them in a year or so, consider something else.
Holly Scheib
Holly Scheib
18:38 27 Jan 21
Walcraft cabinetry is very helpful and professional. Their layout was great and they made sure I had everything I needed. I felt like I got a quality product through the JSI ready-to-assemble line. Definitely will recommend Walcraft!
Daniel Troyer
Daniel Troyer
00:18 21 Jan 21
When we decided to remodel our kitchen, my first stop for a cabinet quote was Lowe's. What a misnomer! Lowe's was not, in fact, low. After reading a lot of blogs about kitchen remodeling, I decided to shift my focus to online companies for my kitchen cabinets. I came across a Pinterest post that recommended Walcraft Cabinetry, and boy, am I ever glad that I did! Walcraft's quote was $9,000 less than Lowe's was, and the cabinets were better quality than the level of cabinets I quoted at Lowe's. I got the shaker style white cabinets, and they look amazing! My contractor made the comment that the quality is exceptional, especially considering the price I paid. I brought my biggest kitchen storage/organization concerns to Brian, my designer, and he addressed every one of them. For example, I mentioned that I hate the way I currently store spices, and he included a spice cabinet. I made several tweaks to the design, and Brian was very patient with me until I got the exact kitchen that I wanted. When the cabinet shipment arrived, the carrier had damaged several cabinets, and Walcraft replaced them without any problem. From start to finish, their customer service was incredible! I highly recommend working with this company!
Kelly Kanaras
Kelly Kanaras
19:32 06 Jan 21
Wonderful experience with Walcraft! We chose fully assembled, painted Fabuwood cabinets for a small kitchen remodel. The cabinets are goregous! They are high quality at a fraction of the cost of anywhere else (even the big box options).Walcraft is extremely communicative and goes above and beyond with customer service. After we installed the cabinets, we wanted to make an adjustment and Walcraft shipped the needed piece out super fast and free. Unheard of these days!I've been telling everyone to use Walcraft! If you are nervous to order cabinets online, do not be. Just use Walcraft :)
AM Rose
AM Rose
17:20 01 Jan 21
Happy with Walcrafts product and service. The JSI cabinets we used were better quality than any of the other RTA style cabinets I’ve used in remodels.Happy to make them a partner in the business I’m building.
Josh Tanner
Josh Tanner
17:27 31 Dec 20
I decided to order my cabinets through Warcraft after researching online. I am a landlord and electrician and have done a few kitchen remodels of my own in my rental properties as well as high end remodels for customers. Typically for my rentals I have done the cheap kitchen purchased at the big box stores, I’ve never been fully satisfied with them as they are generally pressboard and have a cheap feel.When remodeling my own kitchen I chose Warcraft. I was blown away by the quality, these were on par with some kitchens that I have done that cost 2-3 times as much. There is some work involved with assembling the cabinets, but there are instructional videos online once you watch one video you can get the hang of it and build them with ease.I will be using Warcraft for all future projects when I go to remodel the rest of my apartment units.Thank you to Michele and Brian who helped with my kitchen design even as I changed things last minute with them, they were very prompt with responses and knowledgeable on their products and kitchen remodeling in general
Lonnie Breon
Lonnie Breon
13:24 27 Dec 20
Hank Hudson
Hank Hudson
19:24 23 Dec 20
In looking for a Covid project during mid summer of 2020, we decided to take on a kitchen remodel.I tend to do significant research of any project.After searching on the web, I ended up mostly utilizing information from the blog run by Paul McAlary of Main Line Kitchen Design in Pa.The blog does a great job of going through the pros and cons of cabinet construction available is the US today.In addition, Paul has prepared a comprehensive "Value Analysis" of dozens of the cabinet manufacturers based on cost, construction qulaity and value for money.He identifies not only the handful of manufacturers that Main Line utilizes but also other manufacturers that they do not carry.Main Line (a Philadelphia area based company) does not offer online sales and did not have an affiliate in the Atlanta area where we live.From the blog, I had identified the specs that I wanted:1) Minimum of a solid 1 1/2" x 3/4" thick face frame2) Minimum of 1/2" plywood sides,3) Minimum of solid wood 3/4" hanging rail or a 1/2" plywood back4) Solid wood dovetail drawers, Blumotion tracks and soft close doorsHaving Identified the basic wants; costs and quality would determine who made the short list of manufacturers.Fabuwood, 4Square (CliqCabinets), Wolf and some RTA's met the these parameters.We settled on Fabuwood and still needed to find a Fabuwood dealer and a design.After extensive research, I found what turned out to be an "absolute gem", Walcraft Cabinetry.Walcraft is a small Northern California based company located in Grass Valley, CA. I had the priviledge of working with Christy Thompson, their Lead Designer throughout the whole process from layout through delivery of our new Fabuwood cabinets.Several phone calls and multiple emails made the entire experience very informative and enjoyable. As I explained to Christy on our first call, we are retired and needed to stay on a fairly tight budget. Walcraft exceeded my wildest expectations.The Walcraft website stresses their costomer service focus and I can say that, if anything, they overdelivered on their service. The Fabuwood cabinets are everything that we had hoped for, excellent quality and finish considering the price point, delivered ahead of the date promissed and zero damage to any of the sixteen, fully assembled, new cabinets.Some readers may have some trepidation about a person in Atlanta choosing a California based designer/dealer for a New Jersey based manufacturer.Walcraft made the whole process so seamless that throughout the project, I never once felt that everything was not under complete control.Sean Walsh(the Founder),Brian Nightingale, Simon Addyman and Christy are all part of an outstanding team. Sean has every reason to be proud of what he founded. Take the time to thoroughly visit their web site and if you are looking for a great experience in your kitchen project, choose Walcraft.As of today the kitchen is over 99% complete with just some touch up wall painting needed and one set of backordered door pulls left to install.We are very happy Walcraft customers.
Alex G
Alex G
20:56 22 Dec 20
Christy and Michele at Walcraft helped me transform my daugher's kitchen from a 1966 Mustang :) (sold the car to finance the kitchen) to a beautiful modern space! But seriously, they helped me take the kitchen and dining space from original 1970s to the beautiful kitchen you see here. Christy (Walcraft's kitchen designer) is a true professional and handled the design layout for me. The JSI RTA cabinets that Christy recommended are excellent quality & value and Michele (Walcraft's fulfillment specialist) made sure I was missing nothing when it came time to build and install the cabinets. Start to finish, I couldn't be more satisfied. I'm a handyman and will recommend Walcraft along with Christy and Michele to all my friends and customers.
Steve Mank
Steve Mank
20:11 18 Dec 20
I spent weeks shopping for cabinets and decided to go with Walcraft Cabinetry because of their Zero Risk Guarantee policy. All of the other places I checked online would charge you 15-25% restocking fee. Since I am spending a lot of money ordering online, this gave me an assurance that if things were to go wrong, I can get my money back.I worked with Michele and Brian. The communication was exceptional! Brian helped me with the kitchen design and Michele follow up on all of the shipments. Some pieces had some scratches, but there was no problem getting replacements.I respect companies that offer zero risk to their customers especially shopping online. This means they truly care about quality. Highly recommend!
Trong Nguyen
Trong Nguyen
05:24 18 Dec 20
Online shopping can be easy and often saves you some money but if can be a nightmare if things start to go wrong and it is where you find the true gems of the online shopping experience. Walcraft went well above and beyond my expectations in making my cabinet purchase the best. You see, the issues were really on my part not theirs and yet they still made it right. My selection and order were a breeze with Walcraft customer service always ready to answer my questions. The order arrived as scehduled, signed for the shipment and was good to go. It was not until later when I started opening things up that I realized parts were missing from the shipment. Great, I had signed off as a complete shipment. So expecting to get a "Sorry, you should have inspected" answer I called Walcraft and they were willing to ship me the missing parts for FREE! Seriously, you guys are great!Well, life happens and it turned out I wasn't able to install the cabinets for almost a year. Cabinet assembly went smooth and the construction is better than other RTA cabinets I have used in the past. The last thing I had to do was put trim around a large mirror. Mounting the trim pieces to a mirror required that they be perfectly flat. Well one was a little off so I tried some methods to straighten the part to no avail. So I contacted Walcraft to see if they could recommend a procedure to help straighten the part. They asked what part number it was and said they would ship out a replacement for FREE! A year later, no questions asked free replacement. Now the part was only slightly bowed and could have become that way from the way I stored it. Yet they replaced it free of charge. NOW THAT IS GOING ABOVE AND BEYOND IN ALL ASPECTS OF MY PURCHASE AND THE REASON I WILL USE WALCRAFT AGAIN FOR ALL MY FUTURE CABINET PROJECTS.
Randy Perrie
Randy Perrie
12:03 15 Dec 20
Have done several kitchens with various rta cabinet companies. The cabinets offered by Warcraft were delivered on time and in perfect condition. very impressed with speed of process during the COVID pandemic. They look great and as advertised. The best part of the process was the communication with the Warcraft staff...this is huge in this business . They always answered my phone calls and took care of any issues immediately regardless if it was an error on my end. I can tell you this is NOT the case with many companies..some do not even offer a phone number and depend on email messages. It would highly recommend Warcraft and will be using them again on my future renovation jobs. Thanks to Michele and staff!!! Jim in RI
jim Kershaw
jim Kershaw
10:48 06 Dec 20
Great product quality and customer service from Walcraft. We purchased ready-to-assembled kitchen cabinets that were easy to assemble, built of sturdy materials with a very nice finish. We are delighted with the quality of the cabinets. Had a small issue with damage on one of the face frames that was promptly replaced by Walcraft. Impressive service by Simon and Michele. Look forward to doing more business with Walcraft on our next project.
Geoff Strong
Geoff Strong
16:55 03 Dec 20
I thoroughly enjoyed the entire Walcraft process! We working with someone on our design and she helped me strategically plan out which pieces would fit best and helped me customize my kitchen choices. The design images really help you invision how the final product will look in your space. We ordered the RTA cabinets in a white, shaker style (Amesbury White) and they arrived on time in perfect condition. The delivery company was very courteous, helpful, and respectful of my time and property. My husband and I were able to put the cabinets together with ease. I do recommend two people if you are putting them together yourself. We are in love with the way it all turned out and the price gave us extra wiggle room in our remodel budget for upgraded features elsewhere. Will definately be using Walcraft for future projects.
Katie Robinson
Katie Robinson
01:32 01 Dec 20
Wonderful company to deal with, Great cabinets and the best customer service, which is one of things i look for in a company ordering online. Brian and Michele are just fantastic! Will definately order from them for future jobs. My customers love the quality, price, and finish on cabinets!
Judith M
Judith M
23:50 19 Nov 20
Great product and wonderful customer service! I will use them again on my next Kitchen project!
Thomas Robinson
Thomas Robinson
18:25 19 Nov 20
We just did a major remodel of our kitchen and chose Walcraft Cabinetry for the project. Christy was our sales representative and was always, and I mean always, available for any questions or concerns we had. The cabinets were amazing and she even worked closely with our Contractor who did the remodel. When there were any hiccups, Christy was prompt to have a solution and address the situation. From design, to ordering, to shipping, and even afterwards- Walcraft stands behind their product. I am very happy with our new kitchen and would definitely use them again for another project.
Holly Silveira
Holly Silveira
01:20 14 Nov 20
I was really impressed with the quality, value and service provided by Walcraft cabinetry.
SYED ALI
SYED ALI
19:01 12 Nov 20
We ordered shaker style RTA cabinets from Walcraft cabinetry. Admittedly, we were nervous to spend so much money on a product we couldn’t see, touch, feel. But we were extremely pleased by the product we received and the customer service. We had a couple items damaged in transit, Walcraft shipped replacements immediately and we received them in less than a week. I highly recommend Walcraft Cabinetry!!
Megan Simcoe
Megan Simcoe
00:26 12 Nov 20
We did a large house remodel last year on a strict budget and ended up getting our new kitchen cabinets from Walcraft after searching every big box option out there and reading hundreds of online reviews for every option in the price range we could afford. I was very happy with my choice! Their free design service was a tremendous help and the cabinets are gorgeous! The ones we purchased required assembly but I did it mostly by myself unless it was a bigger piece that I needed help holding a side or something. I personally built an entire kitchen of cabinets and it wasn’t too hard. Good instructions, quality materials. This is a great option for someone looking for quality and value if you are willing to put in a little of the work to save money.UPDATE: This company truly is amazing to work with. They followed up with me to see how my experience was and asked me to write a review if I was happy with my service, which I was, so I gladly did so. In our communication, I asked about how to get a couple of replacement pieces for a couple of mistakes we made (totally our fault, nothing with the quality of their products) and they took care it, for free! Who does that these days?! They care about customer satisfaction and it really shows! I have ZERO regrets and love my beautiful new kitchen!!
Lora Rice
Lora Rice
23:59 10 Nov 20
I could not be happier with my experience with Walcraft Cabinetry! Let me tell you, I shopped around for weeks for cabinets and left every local store feeling overwhelmed and discouraged because either the price was WAY out of our budget or the quality of the cabinets just wasn’t good. Then I found Walcraft and the stars aligned! 🙌🏼I worked closely with Christy and Simon throughout the process of choosing my cabinet color/style and the design and layout of our new kitchen. Christy and Simon went ABOVE and BEYOND! The process was smooth and I felt confident knowing that they were doing everything possible to ensure we were happy and taken care of. Christy is such a talented designer and had so many great ideas! And not to mention the quality of the cabinets themselves. OMG! Seriously I was shocked at how gorgeous they are. Amazing quality! Soft close, dovetail drawers, and they are solid. Fast delivery too! Boxes arrived in great condition with no damage to the cabinets. Seriously if you are on the fence about what direction you should take when searching for new cabinets, Walcraft is the answer!
Anna Jenkins
Anna Jenkins
19:38 07 Nov 20
I ordered Fabuwood Cabinets from Walcraft at the end of August. The cabinets were shipped much earlier than expected and they arrived in about two weeks later and where in excellent shape. Upon inspection they were excellent quality as advertised and beautiful. Walcraft made one error and forgot to order one cabinet. Michele quickly took care of this problem and expedited shipment by Federal Express and the cabinet arrived in three days undamaged. Michele is their customer service person who communicates with the customers about the status of their orders and deals with any issues. Walcraft is lucky to have her and she is an example of what the ultimate customer service person should be. Cabinets are now installed and they are beautiful. See pictures.
Brian Sinkoff
Brian Sinkoff
14:50 06 Nov 20
Very helpful as a company and very responsive! I appreciated the very fast turn around and advice! And I love your mission.
Luke Popejoy
Luke Popejoy
16:40 05 Nov 20
Awesome service and great pricing. Everyone in the company was extremely patient and quick to respond to my issues and questions. I got multiple prices from multiple different companies and Walcraft was the cheapest. The process was super simple. You take measurements, and you work with the team to design the kitchen. Brian was extremely patient and provided multiple designs. You can also choose to have the them put the cabinets together before they ship them. It was actually cheaper than what my contractor would have charged. Even when there was a minor issue with my cabinets, they were very quick to fix the problem and send me a new cabinet. Highly recommend.
Robert Nguyen
Robert Nguyen
18:25 04 Nov 20
If you are like me and a careful internet shopper, you will spend 4 months reading how every single brand in the world has 20% abysmal reviews. It makes it impossible to decide anything. and feel good about it. What I've concluded after getting JSI from Walcraft is that 90% of the decision is the company that you buy from. None of this stuff is hardwood so damage will occur, you will make mis-estimations on sizing. Walcraft was really patient in a long remodel taking questions and repair issues MONTHS after we received the product and even sent some filler/correction stuff that was my fault, that I would have paid for, gratis. I would definitely recommend them and their handling of JSI.
Are Jay Sea
Are Jay Sea
18:15 03 Nov 20
💯 so easy to work with high level customer service. My cabinets are beautiful and high quality for the price. Don’t be afraid of RTA form Walcraft Cabinetry. Instructions are clear, if it is not right... they will make it right... communication is good. Highly recommended.
Deanna Hilber
Deanna Hilber
16:42 30 Oct 20
I began my journey into the realm of RTA cabinets with Brian, and I am here to say that the entire experience has been STELLAR! He worked quickly with me and was very intuitive to my desired end result. It was only a couple of days and the design was nailed down exactly as I wanted. The order was placed and, with a couple of adjustments due to the pandemic, my cabinets arrived. I have always used assembled cabinets in previous jobs, and was unsure of what to expect. I am not disappointed at all, in fact, I am impressed with the quality of the machining and materials. Five stars are not enough. Michelle in the shipping department was quick to respond to any of my inquiries and kept me well informed about my shipment. If I should ever do another kitchen, they will definitely be my first choice.
Robert mckain
Robert mckain
00:01 29 Oct 20
Walcraft Cabinetry customer service is fantastic. They definitely want your experience to be positive and put forth the effort. I purchased the JSI RTA cabinets, which appear to be a comparable quality to assembled mid-level cabinets, but at a lower price. The cabinet assembly and installation definitely came with hiccups, but Walcraft Cabinetry (which is the distributor) resolved everything professionally and swiftly. I would definitely do business with Walcraft Cabinetry again, but I would purchase cabinets assembled by the manufacturer. I went with the RTA because the lead time on delivery was a month sooner than the assembled product. All in all I didn't really save any time. The manufacturer instructions for assembly and installation were a little vague and so things had to be redone. All fixable but time consuming.
Liz Lemmons
Liz Lemmons
20:18 26 Oct 20
Heard about these guys on Facebook because a friend of mine had "liked" them. Checked them out when we were ready to redo our kitchen. Customer service was great. Christy was awesome. The design process was simple and she had some great ideas to make our kitchen work more efficiently. I'm in the construction industry and could tell she knew her stuff. When I got the cabinets they were not assembled as I had ordered them, but they took responsibility and made it right within 24 hours. 100% would recommend.
Jeremy Boucher
Jeremy Boucher
20:23 22 Oct 20
Excellent customer service. Couple issues with damages during shipping, and they quickly sent out replacements. Communication was great. They always checked that deliveries arrived on time and in good shape. Love the cabinets but the customer service is what will bring me back again. Thanks Michele and Brian.
David Colen
David Colen
22:36 21 Oct 20
So many superlatives about Walcraft Cabinetry: great product line, cabinets are excellent quality, very reasonably priced, personable and competent customer service. The cabinets arrived on time and without any damages or missing pieces. Walcraft runs like company should be run; great people to deal with and offering quality cabinets. My insatalller was so impressed with Walcraft that he ordered cabinets for his own kitchen makeover. I could not be more pleased.
Carl Hahn
Carl Hahn
16:27 20 Oct 20
Dennie Moreno
Dennie Moreno
16:11 16 Oct 20
Michelle dean
Michelle dean
22:51 06 Oct 20
Purchased cabinets from Walcraft for our house renovation. Cabinets included a full kitchen and bathroom vanity. Purchasing custom cabinets saves you money, but additionally they offer further savings to purchase cabinets which you assemble which is what I did. Very please with the quality of cabinets and customer service has been phenomenal. Brian with Walcraft has shipped me additional trim when needed or replaced a door which had some damage thru shipping which was not perceivable from box. You'll enjoy using Walcraft.
Todd Naugle
Todd Naugle
16:55 06 Oct 20
I had ordered cabinets with another brand that went out of business at the start of covid. I then found Walcraft, and am so glad I did. The communication is second to none. The cabinets are better quality and less expensive than the cabinets I had originally ordered with the other company. I would 100% use Walcraft again.
Kasey Ogle
Kasey Ogle
17:08 05 Oct 20
I began my first time ever kitchen renovation during the summer of 2019. I knew my biggest expense would be the cabinets. I spent HOURS looking over different companies. I could gather by close observation that many companies had cabinets that were pretty close in quality and design. By reading many, many reviews of companies in the business of selling RTA cabinets i began to get a picture that the biggest concept when making the purchase was having a company that wouldn't "dump and run", not answer their phone or stand by their products. Customer service is KEY when deciding who to go to. I'm here to tell you that when renovating a kitchen, whether you are doing it yourself and having someone do it for you're going to have issues that come up. It's almost impossible to avoid for a variety of reasons. Knowing there are going to be issues you NEED a company that will work with you, follow up, ship items timely and generally not forget about you. Simon and David were my go to guys. I NEVER had that feeling like the person I was talking to would not follow through and put me on perpetual hold when I was trying to get them. If I recall, I believe one of the guys was going on his camping trip, but still took the time and answered the phone. Remember.....you're not just buying cabinets....you're buying serviceIt's October 2020 and I am still in love with my kitchen!Thanks guysKevin
Michael Mattle
Michael Mattle
18:58 04 Oct 20
Great company, best prices. Had an issue with the factory with our order and Walcraft did not stop or give up until the issue was made right. Highly recommend Walcraft if you are in the market for kitchen cabinets!
logan perel
logan perel
17:16 29 Sep 20
They have great customer service and the cabinets are beautiful and well made.
Lisa Hoglan
Lisa Hoglan
20:36 28 Sep 20
I have never done a product review, until now. Our experience with the whole team at Walcraft Cabinetry was 5 star the whole way thru. Ordering RTA cabinets online can be an intimidating and scary venture, and we were hesitant with visions of struggling to resolve an issue with a business located half-way across the country. After considerable research we kept coming back to Walcraft because of their proven track record of excellent customer service and commitment to selling high quality cabinets.After the initial contact we were assigned to a designer, Christy Thompson, to help us fulfill our kitchen remodel vision. Christy made the design process very enjoyable; she listened to our ideas, worked within our budget, knew exactly what we needed and didn't need, and helped us realize a design that far exceeded our expectations. She truly cared about helping us realize our vision. The order process was smooth and our cabinets arrived early and undamaged! The shipping company they use are professional and take great care to ensure the cabinets are protected in transit. The cabinet quality was just as advertised and assembly was easy. We are so pleased with the end result and thoroughly enjoyed the process. We would not hesitate to use Walcraft Cabinetry again in the future and will recommend highly.
Jeff Allgood
Jeff Allgood
16:55 25 Sep 20
Great customer service, and outstanding quality!
Craig Eastman
Craig Eastman
23:57 17 Sep 20
Top notch service and response to issues. Christy and Michele are responsive and support any way they can. Extremely pleased. Well worth the little extra as an RTA cabinet. Great look, design, and quality. Transformed our kitchen. Christy worked great laying out a new footprint for our kitchen. Extremely pleased! Was told by friends we should post this as a poster kitchen on Pinterest and HGTV. Our dream kitchen became a reality. Wish I could post a before and after picture. Thank you for sharing this great experience with us!!!
Dean Kaminski
Dean Kaminski
23:06 12 Sep 20
I am so happy to have found Walcraft! I was updating my kitchen in Buffalo, NY and ordered cabinet samples that arrived quickly. Brian was extremely helpful in answering all of my questions and providing me with pricing. The cabinetry was delivered with no damage on the boxes and no damage to any of the cabinet pieces and the shipping was free! We had compared pricing with a local bargain outlet and Ikea and Walcraft was by far the most cost effective and we were very impressed with the quality of cabinetry. Very easy to install and could not be more pleased with our decision! I cannot wait to finish the rest of our kitchen remodel to post some photos of our cabinetry! Thank you Walcraft!
Sarah Filkorn
Sarah Filkorn
20:32 11 Sep 20
Excellent product. Excellent design service. Even across the country the entire process was seamless. Even when a door was missing in shipping, they responded immediately. Best thing is my Wife loves the finished product.
Paul Bryan
Paul Bryan
14:28 09 Sep 20
Love my cabinets! They also have the best customer service. I had one piece damaged in shipping and they were very quick to make it right. Thanks for a great transaction.
bridgett lupton
bridgett lupton
17:03 08 Sep 20
The team at Walcraft was top notch. They helped me with every detail from start to finish. Even after I placed my order, my installer had a couple questions about set up and their sales person answered every question promptly.Also, the price and quality were exceptional. Thanks!!JulesHouston, TX
JULES DEVILLIER
JULES DEVILLIER
15:41 28 Aug 20
Absolutely recommend Walcraft Cabinetry without reservation. We walked in off the street to their facility in Grass Valley and they dropped everything to show us around, give us samples, and to answer the myriad of questions we had. We were creating a small kitchen in a tiny basement space, with any number of constraints. Christy is a talented designer, she was beyond helpful, kind and totally professional...she went the extra mile! The cabinets are top quality, a snap to assemble and function beautifully. If you are like me and read reviews endlessly trying to make a decision about buying something as important as this, do yourself a favor and pull the trigger. You will be thankful you did.
Nancy Schaefer
Nancy Schaefer
00:40 21 Aug 20
We were very happy with the service we received, and the quality of the cabinets. I would use them again.
Brian Tierney
Brian Tierney
02:37 19 Aug 20
I, too, was hesitant about ordering on line, but we are in our 2nd year of use, and are very pleased with quality and durability. Not too sure how cabinets are being processed now, but when my RTA cabinets came assembled, we were pleasantly surprised.Having done furniture repair and restoration in the past, I would like to suggest that fasteners attaching doors to cupboard units be 1/4 to 3/8" longer, I have had some strip out and replaced with longer ones that worked just fine. Just a suggestion, does not affect my rating.Being a Christen based business speaks highly of the integrity of the organization, and would I buy again, YES, in a heartbeat.Thank you from a very satisfied customer.Alan and Becky Baer
Alan Baer
Alan Baer
22:46 18 Aug 20
When the virus hit my normal supplier was unable to provide cabinets for a project that was already ongoing. So looking for some one who could provide the right cabinets in a timely fashion was critical. Buying online with such a large order was scary, but after dealing with Brian and seeing how prompt he responded with great designs I decided to place the order, and I'm pleasantly surprised, the quality is great, shipping was as promised and most importantly my customer is pleased. I will definitely be a repeat customer. Thanks for the help
Ernie B
Ernie B
20:34 18 Aug 20
First, I was hesitant and reluctant to buy my cabinets online; however, I am happy I did. The service and assistance that I received was better than I got when I was shopping in person. Christy was a tremendous help with the designs and layouts and recommended the appropriate quantities for my order. I recommend their service and appreciate their help. I have passed along their information to others doing kitchen renovations. Thank you guys!
Rex
Rex
19:07 18 Aug 20
Excellent cabinets at affordable prices.
Russell Rainey
Russell Rainey
12:13 13 Aug 20
Brian was a great help in getting my kitchen cabinets . He is an asset to Walcraft Cabinetry and I recommend working with him for all of your cabinet needs!
Mike Luong
Mike Luong
15:59 05 Aug 20
Walcraft Cabinetry was outstanding beginning to end. From customer service (Brian) to pricing, I am a very happy customer. After going to the box stores and cabinet dealers in the area, we decided on Walcraft based on their reviews. We ordered the Fabuwood cabinets and the construction (real plywood), soft close drawers, and paint finish appear to be excellent for less money than an inferior product at other places. I would order through Walcraft again.
Bailey Island
Bailey Island
13:17 27 Jul 20
During this difficult time with the pandemic, and not without a few bumps, I am happy to say my clients and I are thrilled with our selection of Fabuwood cabinetry for their long-awaiting kitchen through Walcraft. From design to delivery, Brian and his team have made themselves an integral part of the beautifully finished project. Thank you from L'abri Artistic Interiors, Inc and the Connolly family here in NY! Wowza - See the before & after pics - now onto the accessories, lighting and window treatments.
Laura Bartscher
Laura Bartscher
19:58 24 Jul 20
I’ve done three kitchens with Walcraft cabinetry! Brian, the designer, is phenomenal! The entire Walcraft team is amazing! The cabinets are top notch! From order to delivery everything is seamless! Wouldn’t use any other company for my kitchen remodels!
ELIZAVETA BULLION
ELIZAVETA BULLION
18:32 24 Jul 20
Anytime I needed anything, they were right on it. Always there to take your call.
NUNYA BZNESS
NUNYA BZNESS
21:58 13 Jul 20
I ran across Walcraft when researching replacing my cabinets in my new house, and I am sure glad I did! It can seem scary to try and order and plan for your kitchen without a "professional" coming to look at it. From the first email with Walcraft it was a seamless process! Christy walked me step-by-step on what was needed and answered all 1,000+ questions I had to make sure everything was perfect. Even after everything was delivered, I had a small issue with a damaged pieced that was replaced quickly! I cannot wait to show off my cabinets and tell everyone I know about this amazing company. If you are looking for cabinets, look no further.
Jonathan Woods
Jonathan Woods
15:24 07 Jul 20
I simply can not say enough good things about Walcraft. I am thrilled with my fabulous kitchen cabinets. Simon and his staff were an absolute pleasure to do business with. They were always professional, available, and so helpful from day one of project until it was complete. Their price was literally half of what our local quotes were (from individuals and box stores). I would highly recommend Walcraft Cabinetry to anyone to make their remodel easier, beautiful, and hassle-free.
Kelli
Kelli
19:16 10 Apr 20
Great option for someone with some DIY skills and time! If that is the case, you can save a lot of money and get a very comparable end result to the big box store options. I did a Lowe's kitchen in my last house, and while the cabinets from Walcraft did have occasional blemishes/defects I honestly found them to be just as good as the custom cabinets from Lowe's that were twice as much. Most importantly, their customer service was really great. There were only a couple things that were bad enough to require replacing, and they sent me replacement parts super fast. And they were just cosmetic blemishes still, and nothing that hindered the timeline of my installation.Assembly of the cabinets is pretty impressive. It is super easy after working through the first couple and learning their system, and the end result is very sturdy. And I actually LOVED the hardware they use. The drawer slides and they cabinet door hinges are insanely heavy duty for the money. And they are all ridiculously easy to mount, no difficult alignment needed.One nit pick, the holes/guides to help you attach the drawer faces to the drawers were not great. Just make sure you check that the fronts are lined up how you want them on your own, don't trust the pre-drilled hole placements. To their credit, the sales person let me know about this ahead of time which was great.I had a pretty straight forward installation thanks to my kitchen layout. Definitely still a ton of work getting them all level and perfect, but if you aren't up for the install you could hire that part out and you'll still be saving money. If you have the time though I would recommend giving it a go. I did it all with a bubble level, if I could do it over again I would get a laser level for sure.I would absolutely order from Walcraft again. Sure they aren't as nice as super high quality custom cabinets, but I think they are just as good as the big box "custom" options that will run you 2-4 times as much money. And definitely better than the IKEA options that might be the same or even cheaper, but won't last nearly as long since they aren't solid wood.
Vinny Mauro
Vinny Mauro
21:28 21 Feb 20
I have seen the quality of work they do, FABULOUS!
Sharon Lebow
Sharon Lebow
18:42 21 Feb 20
design,structure,colors check it all
Brenda White
Brenda White
14:23 17 Feb 20
Their commitment to provide the finest cabinetry to their buyers! Free design included!
Brenda Baker
Brenda Baker
17:31 11 Feb 20
Beautiful and quality + !!
Nancy Rae Kratz
Nancy Rae Kratz
06:32 08 Feb 20
We worked with Christy to order new cabinets for our kitchen remodel. While we didn't end up remodeling the kitchen due to selling the home, the cabinets are of wonderful quality and we will be using them at the home we are building. Walcraft and Christy as well as David were so wonderful to work with from start to finish. We will definitely be ordering more products from them for the new house!
Sarah Mairet
Sarah Mairet
14:16 20 Jan 20
Overall, I would say it was a positive experience working with Walcraft. Out of the five companies that I was working with, and getting bids/kitchen layouts from, Walcraft was by far the most responsive and approachable. I felt like a person, not a number, and I appreciated that. They found flaws in my previous layouts (from other companies) and offered solutions, as well as advice on certain moldings and cabinets to present a better overall outcome. The Fabuwood line they offered was a perfect fit for our home and budget. I am glad they suggested that I explore many options.I will say, if there was one area that could be improved upon, it would be the communication between them and the cabinet company - relaying information back to me. We had some hiccups when it came to delivery (a missing cabinet and some on backorder), which lead to a delayed ship date, with no real follow up on arrival times. This may be more of an issue on the cabinet manufacture side, but I felt like I had to reach out a bit much for answers. Aside from that, I don't have complaints to share. They tried to make up for the issues, and I appreciated that.Bottom line: customer service matters SO MUCH when making huge online purchases and coordinating it with a home renovation. If this matters to you, I would suggest taking time to reach out to Simon and the Walcraft team. They want to offer a good service and it shows.
Kami Clark
Kami Clark
00:03 07 Jan 20
Customer service commitment
Lee Mortier
Lee Mortier
01:51 10 Dec 19
Absolutely fantastic experience and fantastic cabinets. Jim was very helpful and patient during the design process. Install in total took about a week with 2 people. Evenings M-T were assembling cabinets and F-S was install. Paint and finish is high quality. After 12 months of use we are very happy with our decision to go with Walcraft. Get lots of compliments on these cabinets. If you handy at all you can handle the assembly / install yourself which saves a TON. Youtube is a great resource.
Eric Wood
Eric Wood
23:37 02 Oct 19
The guys at Walcraft were/are helpful beyond what I expected. I researched RTA cabinets online to the point of obsession. I decided to take a chance on Walcraft because of their story. My research all indicated that pricing was all pretty consistent, the big difference was in the service I received when calling. I have never installed cabinets before but am a pretty experienced handyman and amateur carpenter. The assembled cabinets fit perfect and were easy to install. Delivery was quick and although one box was damaged and a cabinet was slightly marked up the guys at Walcraft were happy to help and provide options. I ended up hiding the marked part of the cabinet with trim and it ended up not being an issue. I installed these in a rental unit and the quality over equally priced big box cabinets was night and day, not to mention not having to deal with a trainee designer at the Big Box. When showing a unit to a potential tenant the first thing they do is open the cabinets to see the space. When the quiet close hinge closes the door or drawer the tone is instantly set for the rest of the showing. I have several units coming up for renovations and if the kitchen Is being done Walcraft will get the call.
Lutz Sippel
Lutz Sippel
15:24 20 Sep 19
We love our Walcraft cabinets, and it was our pleasure to get behind a company doing the right thing. The owners desire to help people in need was more than enough to convince us. Cabinets are great quality and customer service was too notch when there was a small mix up! Brian and Sean are the best!
Brian Darling
Brian Darling
20:17 19 Sep 19
Exceptional value and customer service. They helped answer all my questions along the way and even sent me some "how to" videos when I had questions on assembling and installing cabinets. Very down to earth and personal company to do business with. It's like I made some friends along the way! I love this company and what they stand for, helping those in need. I never felt pressured or obligated to purchase from them, but I am glad I did!
Diana Egan
Diana Egan
01:15 06 Sep 19
Walcraft is amazing to work with! Their customer service is top notch. They called to check in on my project, they helped get my order delivered when I needed, and were very helpful when I needed to replace a few damaged pieces! Christy was my designer and she was very patient with me and all of my questions. She was very personable and down to earth. I would highly recommended Walcraft and will use them again in the future. Thanks for making a stressful remodel less stressful!
Diana Egan Joyner
Diana Egan Joyner
21:41 05 Sep 19
The staff and the products are 5 star. Every question about the cabinets were answered in very timely manner. They were never exasperated though I surely gave them reason to be with my never ending questions about every aspect of the entire process from design, delivery, assembly (especially assembly)!Everyone who has seen the newly installed cabinets loves them especially the paint finish which not only looks good but feels good to the touch! My young 9 year old grandson walked around the kitchen repeating how amazing it looked like it was Christmas morning.
John Wright
John Wright
14:03 31 Aug 19
The beauty of their cabinets
Carole Toney
Carole Toney
02:27 27 Aug 19
Their communication and samples were quick and as promised.
Katrin Ann
Katrin Ann
18:19 24 Aug 19
David and Brian are the best! They went above and beyond to satisfy me as a customer. I would highly recommend their company to anyone that needs cabinetry. They also don't leave people "hanging" while waiting for a response from a message left on voicemail or email, which is enough in itself to make me want to do business with them. Not like other companies where you leave messages and they never ever get back to you. These guys are the best!!!
Robert Santoro
Robert Santoro
21:33 12 Aug 19
We had a GREAT experience working with Walcraft Cabinetry and love our new cabinets!! Brian was so helpful with different options for layouts and working through challenges and ideas to make our small kitchen more efficient. The team was so helpful once our cabinets were delivered, checking on us to see if we had any questions while assembling. We are very impressed with the quality of the materials and they were fast and easy to assemble! They are beautiful now and SO wipeable/easy to clean. Absolutely recommend and would use Walcraft again!!
Suzannah Stanley
Suzannah Stanley
20:44 12 Aug 19
Thanks Walcraft for your awesome customer service orientation and service. We went to you after an unsatisfactory experience at another cabinetry firm. You guys deal in good karma and we are grateful!
Larae H
Larae H
02:59 11 Aug 19
Found myself in a jam and Walcraft Cabinetry went above and beyond to help me. If you are trying to remodel your home and need quality cabinets without the hassle, you must purchase from this company. I personally dealt with Brian and David and I can not say enough about them. I personally want to thank these two men for making my remodel a pleasant experience. Thank you Brian and David!
dora horak
dora horak
15:15 05 Aug 19
It is with great confidence that I highly recommend Walcraft Cabinetry for kitchen cabinets. A designer, Christy, was assigned to us and she got started immediately designing our kitchen using our floor plan. We live in British Columbia, Canada, and had our cabinets shipped to a receiver just across the border. In under two weeks, the cabinets were waiting for pickup. The cabinets were well packed, and assembly was relatively easy. The cabinets are made of plywood; there is no particle board whatsoever. They are beautiful, and the finish is rich and uniform. For about 1/3 the price of locally made cabinets, we have an amazing kitchen. The final price was even less expensive than the Swedish option. A big thank you to the Walcraft team for making our dream kitchen a reality.
Steve Watt
Steve Watt
18:41 11 Jul 19
Excellent quality cabinets for the price. Customer service was fantastic. Speedy delivery. Rapid resolution of any concerns. Would definitely buy from them again. If you are considering using them rest at ease they are great.Joe and Tracie.
Giuseppe Fortunato
Giuseppe Fortunato
22:45 10 Jul 19
If you are reading reviews trying to decide if you should order from Walcraft, stop now and order. I could not recommend a company more. Every business should learn customer service from Walcraft. Every person I talked to was amazing.I did not place a large order by any means, but felt like I was their most important customer with every email and phone call. I received at least 5 phone calls once my order was received to check my progress and make sure everything was going smooth. I had two issues, both my fault, and the team at Walcraft promptly resolved both. I wish every company operated the way Walcraft does. A huge thank you to everyone!
Apple & Pear
Apple & Pear
22:45 21 Jun 19
We remodeled our kitchen and our cabinets from Walcraft are beautiful! We get so many compliments on them & have recommended them to many others! Sean & his team are so helpful, and the customer service was on point!
Sally Mikrut
Sally Mikrut
23:28 03 Jun 19
Beautiful cabinets, great quality & awesome customer service! Highly recommend!
Sally Mikrut
Sally Mikrut
23:25 03 Jun 19
I am extremely happy with my decision to purchase from Walcraft Cabinetry. There customer service is second to none and there products are top shelf. I am a contractor and install several kitchen and bath remodels a year. I had never worked with RTA cabinets before and was quite hesitant about suggesting RTA cabinets to clients. So when it came time to remodel my own kitchen I figured I would try RTA myself. I did alot of research and was very pleased with the line of cabinets Walcraft carried, their selection, and their pricing. I had my own design already drawn and a cabinet list already in hand and Walcraft still took the time to review my design and cabinet list. They did an extremely thorough job in making sure I had everything that I needed. Several of my cabinets were quite custom. Shipping was very fast. I had two damaged items and they were very accommodating in the return procedure. The entire process from start to finish was excellent. And the cabinet quality is definitely better than I anticipated. I will be suggesting RTA to all my clients as another option for them. Thank you Walcraft Cabinetry.
Chet Faulkner
Chet Faulkner
00:32 31 May 19
There were a few glitches, but Walcraft took care of them. Assembling your own cabinets is a DIY project, but for those DIY'ers that have some basic understanding of cabinet construction.
Tony Kelly
Tony Kelly
21:17 15 Mar 19
My name is Jennifer Phillips and my decision to purchase cabinets from Walcraft Cabinetry was the best purchasing decision I have ever made.I did a lot of research and price comparisons prior to placing my order with Walcraft Cabinetry as there many cabinet suppliers available. After comparing the specs, none could match the selection, cost, quality of materials, options, ease of assembly (dovetail), customer service (I had lots of questions prior to ordering) nor delivery times of Walcraft Cabinetry. Did I mention that I saved thousands over big box stores like Home Deport and local cabinet companies? I was confident when I placed the order that I made the right decision, and by the end of my kitchen remodel, it became one of the BEST purchasing and customer services experience to date. Let me tell you why:Expedited DeliveryWe were up against a tight deadline to assemble all cabinets prior to a firm installation date (cabinet installers in CO were booked solid). Walcraft Cabinetry was able to expedite my order for an on-time delivery (received in just three business days!) and even the delivery itself was a wonderful experience.Easy AssemblyWith an on-time delivery, we had exactly three days to assemble all cabinets prior to installation and with full time jobs, this didn’t allow much time after work for assembly or mistakes. After watching the online videos, we got to work and came to appreciate that all cabinets included extra hardware (nothing worse than losing or missing a screw). Seriously, anyone can put these together although I do recommend having some helpers. This was a team effort to complete assembly prior to our installation date. All of us were impressed with the quality of assembly. These cabinets fit together like a glove.Exemplary Customer ServiceUpon assembling the last cabinet on the last night, it came to our attention that given the layout of my kitchen, the blind corner cabinet was not going to fit my space – the drawer and door were too big although the size of the cabinet itself was perfect. This mishap could have been avoided had I chosen to use the free design services offered by Walcraft. Since I was ordering the same sizes as my existing cabinets, I incorrectly assumed all would be fine especially since I had asked a lot of questions prior to ordering. We stressed. We panicked. We called Walcraft Cabinets. Like a knight in shining armor, Brian Nightingale, came to our rescue with a solution and a game plan. He worked all day to get us the replacement parts we needed by that afternoon for a work-around solution provided by the owner himself, Sean Walsh. Brian gave us his personal cell phone, calling with us with hourly updates, and provided instructions for our cabinet installer (the work-around was not something we were equipped to handle and needed to be done by a professional). He quite literally saved the day and made my entire year. All at no additional cost. Walcraft Cabinetry is truly dedicated to customer satisfaction – from pre-sales to post-sales support.Beautiful & Built-to-LastI purchased the Dover white shaker style cabinets, and I cannot emphasize enough that these cabinets are of the highest quality - even our professional cabinet installer was impressed and commented many times on the craftsmanship of the cabinets. Dovetail construction, soft-closing, real wood, and the interior is just as beautifully done as the exterior. They are a major improvement over my old oak cabinets.Trusted PartnerIf I ever need to purchase cabinets again, I will be using Walcraft Cabinetry. When it comes to kitchen cabinets, you need more than supplier, you need a partner. Someone to help you though the ordering process, to double check your layout, oversee your delivery, offer guidance on assembly, and more importantly, are willing to assist you with any issues. If you are looking for a quality cabinet partner, please order from Walcraft Cabinetry and experience what true customer service is all about. Please note that this is my own, unsolicited review.
JP
JP
19:39 13 Dec 18
We've been remodeling our house for over two years and I was quite excited to have a kitchen once again. I first looked into another cabinet company but was...
Adriana R.
Adriana R.
11:59 30 Nov 18
Christy was very nice and helpful.
RV with the Vaggabonds
RV with the Vaggabonds
00:28 07 Nov 18
After waiting and waiting for local cabinet places to get estimates back to me I randomly found Walcraft online. It sounded too good to be true that I’d be able to get solid wood cabinets for way less than the local stores shipped to me in under two weeks! I was skeptical, but ordered anyway.The amazing customer service from Brian is what sealed the deal for me. Cabinets showed up earlier than initially estimated. One had a small scratch and Brian immediately sent a new door. The quality and customer service is amazing. If I ever have to redo another kitchen I would use Walcraft again without a doubt!
Jennifer Boom
Jennifer Boom
22:45 18 Oct 18
These guys say what they mean and mean what they say. Customer service and quality products are their forte. We selected Walcraft's RTA cabinets and couldn't be happier. Sean gave us personal care and attention and helped us design and install the exact kitchen we wanted. After two years of wear and tear, you wouldn't even know it. The finish has held up perfectly and still looks brand new. Love these guys, and not just their products/service, but their company culture and heart for their employees. Great company, highly recommended!
Bradley Mikrut
Bradley Mikrut
03:18 20 Sep 18
Working with this company was a great experience. The customer service is second to none and the cabinets we chose were exactly what we wanted. The...
Margaret P.
Margaret P.
19:15 03 May 18
The customer service at Walcraft Cabinetry is better than I have ever experienced with any other transaction! I am a very particular person (sorry Brian and Sean!), and they were professional, courteous, kind and never made me feel like I was a bother. They genuinely listened to everything I had questions or comments about. I was very impressed with the quality construction and so was my installer who makes custom cabinets (that are much more expensive than Walcraft Cabinets). For anyone that wants quality cabinets, a company that will stand behind their product and to be truly valued as a customer, Walcraft Cabinetry is the way to go!
Erin Church
Erin Church
19:05 15 Sep 17
We looked all around at different ready-to-assemble cabinets and pre-assembled cabinets from big box stores, mailorder, and Ikea and chose Walcraft. Solid...
C C.
C C.
17:59 17 Jul 17
I build homes and remodel homes for resale. I recently purchased three sets of Walcraft cabinets for some of these homes. The value they offer is truly amazing, WAAAAY better than the big box guys. It is a no brainer for me: better cabinets & lower prices! Not to mention I do not have to have my crew asemble these like Ikea's cabinets! For the price, the cabinets are absolutely top quality, no shortcuts or cheap flimsy hardware. The fit and finish is first rate. Sean, the owner, personally came to these homes and designed my kitchens. He has never tried to upsell me, or bait and switch. There is no better cabinet value out there...I've looked. You can find cheap imported cabinets online, but you have to assemble them yourself and the quality is nowhere close to what Walcraft offers. Before using Walcraft I ordered a set of cabinets from one of the big online cabinet suppliers. DISASTER! The guy running the project for me had to spend two months fighting with the company just to get our stuff. Never again. Take a careful look at the Walcraft cabinets and you will see the difference.
Mark J
Mark J
17:41 18 Mar 16
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