Ultimate Kitchen Guide
The Ultimate Guide to RTA Cabinets
Do you and Ready to Assemble (RTA) Cabinets go way back? Maybe. Maybe not. Whatever the case, I’ve (Sean Walsh – Founder of Walcraft Cabinetry) created this guide to educate you on EVERYTHING you will ever need to know about RTA kitchen cabinets.
To begin, it is important to understand this one truth: every cabinet ever made was at some point an RTA cabinet. In fact, the only thing that makes an unassembled cabinet unique is that it can be purchased in its unassembled form.
RTA cabinetry, as we know it, gained popularity in the late 1990s and early 2000s. This was the result of Chinese manufacturers creating a flat-packed cabinet that filled the shelves of warehouses across America. I personally began working with these flat-packed cabinets for the first time around 2007. At that time, I owned a custom cabinetry business and was partial to custom work. I did, however, take note of the price. I could not understand how cabinetry could be manufactured and sold for so little. I also took note of the flaking finish, and the cheesy assembly method that used interlocking metal clips with flimsy plastic covers that did not stay put. I was unimpressed.
Today, things have changed for the better in the RTA world; so much so that I closed my custom cabinetry shop and opened the doors to Walcraft Cabinetry.
I will do my best to use my extensive knowledge of the RTA-cabinet world, custom cabinetry making, and a quarter of a century of woodworking, homebuilding, and remodeling experience to provide what I hope will be valuable information to you.
Fast food, fast shipping, fast cars, and instant coffee! Our culture is fast-paced. So why can’t cabinetry be the same? It can. And that is essentially the number one benefit that began the RTA cabinets movement.
Now, with RTA cabinetry, a contractor, homeowner, home flipper, and all DIY enthusiasts, can often receive beautiful new kitchen cabinets within a couple of weeks, versus what used to be a couple of months. Further, if there is damage, replacement parts are also readily available a lot more quickly when dealing with RTA kitchen cabinets. This is a huge benefit, as otherwise the project can come to a complete standstill if an essential cabinet cannot be installed.
Let’s face it, in the world of remodeling a kitchen, too soon is never an issue! It’s always too late that causes the problems! Cabinetry that is available within two to three weeks is a huge plus.
Years ago, RTA cabinets were only known for being the cheap option. Guess what? They still are! Although many things have changed. First and foremost, there are numerous RTA cabinetry manufacturers that produce cabinets of varying quality. Some are cheap. And when I say cheap, I mean they are built to be the cheapest. It is quite evident because everything about them is cheap: the wood species, the finish, the shelf pins, the hardware, and everything else. To anyone who has a keen eye or woodworking experience, it’s pretty evident they were built to be cheap.
But that’s not the end of the story. There are also numerous unassembled cabinet manufacturers that provide a product that should cost two or more times what it actually does. This is a huge benefit for those who choose these quality lines of RTA cabinets. You will get huge savings and a level of quality in your cabinets that is unsurpassed for the buck.
Please keep this in mind: when comparing multiple lines of RTA cabinets one to another, there are some that are more expensive and there are others that are less expensive. But for all that is good, consider that the whole RTA cabinetry price bracket is on the lower side of cabinetry pricing as a whole. You can get pre-assembled stock cabinets, semi-custom cabinets, and full custom cabinets. Every one of those types is significantly more expensive than RTA cabinets.
So, I must ask, do you really want to go with the cheapest possible RTA option out there? If you do, you are getting the absolute lowest quality cabinet on the market. I do not recommend that. It may seem like a good choice now, but will it be in 5 years? … 5 months? Or even once they arrive? You get what you pay for in life. Yes, when compared to others, RTA cabinets are cheap. Buyer be warned, stay away from the cheapest of the bunch. If you do not, you may have just purchased a bunch of regrets.
Better Than Custom
I wanted that title to grab you and I hope it did. Better than custom. That’s a big statement. And as a lifelong woodworker and custom cabinet maker, I feel like I have the knowledge to make some pretty bold statements. I have seen RTA cabinetry that is better than custom cabinets. I have talked with our customers who have had people who own custom cabinets express their jealousy over other peoples RTA cabinets. Here are some facts.
First, recently I moved to Ohio. The beautiful home we purchased has handmade Amish custom cabinets in it. I am not going to lie to you, they’re gorgeous. Guess what? The finish does not even come close to the quality of the RTA cabinetry we sell. The wood species the Amish used creating these cabinets is soft maple. Soft maple is nearly half as dense as the wood that our premium line of ready-to-assemble cabinets.
So, yes, they’re custom. But they’re not going to last nearly as long and look nearly as beautiful five or ten years from now as will many RTA options. My dovetail drawers are gorgeous and were hand-cut with a chisel. The cabinet boxes are beautiful and are stained and finished inside to match the outside, and the soft-close drawers use high-quality slides. I am not saying that RTA cabinets are better than custom kitchen cabinets in every way. I am saying that just because cabinets are custom does not make them better. It just makes them custom. At the end of the day, it is not about who made them, it’s about how they were made and what was used to make them. Cabinets coming from a large factory that mass produces them can, in fact, be better than cabinets that come from a small shop that builds them one set at a time.
Once again, not all RTA cabinet manufacturers seek to be the best.
RTA Cabinets Standard Features
No one can boast that their RTA cabinets are made with plywood. It has become an industry standard, because it’s better! I worked at a custom cabinetry shop for a period of time where all of its custom cabinets were made using particle board. Wow! Custom cabinets! And the way they built them was absolute garbage. Particle board sides, backs, and shelves. Face frames glued and nailed into particle board. Junk!
It is the norm; RTA kitchen cabinetry is plywood. And that is what you want. You may have heard the rumors, read an article, or heard someone say negative things about particle board. I am here to affirm those concerns. I have seen particle board turn into a pile of pulp. Add water for just a little while, and it’s over. And that’s the material you want to use in a kitchen? A wet area? Not here. Plywood is where it’s at and is an essential element of any quality cabinet.
Soft-Close Doors and Drawers
This is another standard feature that is found on RTA kitchen cabinets, and boy do I love this one! If you’ve never had soft-close doors and drawers, you’re in for a treat. Gone are the days of slamming doors and drawers. Gone are the days of loud clanking and crashing. Smooth operator, you’re going to love your new soft-close cabinet doors and drawers.
And I’ve got good news for you, nearly every imported RTA cabinet on the market uses DTC slides and hinges. I’ve been using DTC slides and hinges for around six years and have never had an issue. I would, without hesitation, say that they are comparable to big name brands like Blum Blumotion, Grass, Salice, and all the other big players out there.
So those beautiful custom cabinets with Blum soft-close hinges and slides are going to work just the same as the ones that you’re going to pay a heck of a lot less for when you go RTA.
Yet another standard feature is dovetail drawers. But there are some major differences when it comes to dovetail drawers in the RTA world. Most RTA manufacturers use finger jointed hardwoods, which is literally a bunch of pieces that are all finger-jointed together, glued together, and then turned into drawer boxes. Call me a wood snob if you must; but, to me, it just looks cheap.
When I saw my first dovetail drawer cabinet, I opened the drawer and was very impressed. And that’s not easy to do. But I was. It just shows the overall quality goals that a company is looking to achieve. That means a lot to me. If a company instantly shows areas where it is looking to reduce costs, then what about the areas I can’t see, such as where the plywood is purchased, or what type of finish is used. If a company is making the decision to do all visual aspects of its product in a quality manner, I can trust that the things that are not as visual are the same.
That being said, we do sell other lines of RTA kitchen cabinets that use finger-jointed material for their drawer boxes. There is nothing wrong with the drawer box. It’s not going to fall apart, and thousands and thousands of people all around the United States and the world have drawer boxes that are just the same. Dovetail drawer boxes that are not made with finger jointed pieces of wood are not the end-all, but I sure appreciate companies that make a nice drawer box!
Hardwood Frames and Fronts
Frames and fronts. Once again, they’re not all created equal. What is the wood species? Joinery method?
These are questions that matter. No one going to war wants a weak front line of defense. And, guess what? As soon as you put cabinets in your kitchen, they’re going to war. They’re going to war against cleaners, kids, pots, pans, a rogue spatula that goes flying through the air, and maybe even your pets. There’s going to be a battle in your kitchen, and your cabinetry is either going to come out a winner or a loser.
That being said, ever heard of the term Janka hardness?
If not, let me introduce you to an old friend. Janka hardness is a test that determines just how hard a hardwood is. Just because a wood species is considered hardwood does not actually make it hard wood. There are some hardwoods that are five times harder than other hardwoods.
This is extremely important! I repeat, extremely important; but not for everyone. Some are just looking for the cheapest option to flip a home, and others may be contractors who really, at the end of the day, are not overly concerned with the longevity of the cabinets. But, for you, it’s your kitchen, it’s your home, and it’s your dream. Do you want to risk your ultimate satisfaction by scraping the bottom of the RTA barrel for cabinets? You know why they’re the cheapest? It is because they are made from inferior products and processes. That means less-durable hardwoods for the face frames, and the door and drawer fronts.
This is a problem, and one that is not covered by anyone’s warranties. If you get a big ding in your cabinets, whoever offers the warranty is going to tell you to be more careful with the spatula rather than replace the door. But it may be the manufacturer’s fault because they used softer hardwoods. A quality RTA manufacturer who uses more dense hardwoods would have set you up for success and not failure. That being said, when you seek to get a replacement from a quality RTA manufacturer for the dent in your door, you’re still going to hear the same thing: be more careful with your spatula.
You’re not going to get a new door or drawer unless you pay for it from any manufacturer. By choosing a quality manufacturer you’re going to get cabinets that can withstand a heck of a lot more abuse and endure years of it. At the end of the day, no one’s warranty covers wear and tear. What car manufacturer is going to repaint your car for you when it gets a scratch in a parking lot? None. It’s the same thing with cabinets. This makes it even more essential that you choose a manufacturer that cares about all of these details and that makes a cabinet exceptional, not garbage.
Joinery is also important. The best method for joinery to connect face frames together is always going to be mortise and tenon joinery. A tenon is basically a square peg that fits into a square hole with glue. This is the absolute best way to connect face frames together. Some manufacturers of RTA cabinetry use pocket hole screws, or other means of attachment. That approach is okay, but mortise and tenon is the absolute best.
Unassembled Cabinets Comparisons
Please do not buy cabinets. Buy the manufacturer. Buy the brand. There has been, is, and will be, fly-by-night ready-to-assemble cabinet manufacturers that throw together a decent-looking cabinet, but may not be around in a few more years to warranty their product. If you’re buying the cheapest, chances are this is what you’re getting. Once again, for some, you may not care. If so, you probably haven’t read this far anyway. Which is OK, because I didn’t write this for them, I wrote this for you.
Is this your dream home? Have you been saving your money for a new kitchen? Are you really, really, really looking forward to having amazing Thanksgiving dinners at your home, and cooking in your kitchen with your family? Do you want beautiful cabinets and an amazing experience purchasing them? If you answered yes to any of these questions, then you need to buy the manufacturer and not just cabinets.
Here’s why. When things don’t go as we all hope they will, welcome to life. And life effects cabinets. Stuff happens, truck drivers have bad days, warehouse workers show up hungover. Let’s face it, it’s not a perfect world. And I’m not going to lie to you and tell you that all the crazy stuff in this world will not affect your kitchen cabinetry purchase. What I am going to tell you is that there are a few key players in the RTA cabinetry world that have been doing this for a while. They’ve worked out some of the kinks, they’ve figured out who likes to drink too much at night and who doesn’t, and they’ve learned what are the best shipping companies to use. They manage their inventory well, they’re selective about the factories that produce cabinets for them. In general, they’ve been around for a while because they do good business. It is essential to choose a manufacturer that is reputable, and comes recommended from the majority vote.
At Walcraft Cabinetry, we are extremely picky about with whom we work. We’ve vetted numerous RTA cabinetry manufacturers and rejected them because we do not want to jeopardize our customers’ ultimate experience. And, we don’t want to deal with drama. If we’re told it’s in stock, it needs to be in stock; and if there’s an issue, we need to know about it.
We’ve been doing this a while and have learned a few valuable lessons: you will get what you pay for, and choose your friends wisely. When we choose a cabinetry manufacturer, we are forming a friendship and partnership where one party will affect the other significantly. When you choose a cabinetry supplier and manufacturer, you’re doing the same. Choose well and you will not regret your experience. Choose not so well, and the opposite is sure to happen.
There are features, and then there are quality features. Yes, RTA kitchen cabinets are almost always made with plywood. But is the plywood any good? Is a reliable manufacturer producing the plywood? Is the RTA manufacturer choosing reliable plywood sources?
Same for the dovetail drawers. Yes, nearly every RTA out there has dovetailed drawers, but are they any good? What will they look like when you open them?
And the finish? For all that is good, question the finish. The finish takes the most abuse. This is absolutely your front line of defense. If you purchase RTA cabinets from a manufacturer that uses inferior finishes, you will regret it. I guarantee it.
For years I lived in a home that had RTA cabinets with an inferior finish on them. I would look at the swirl marks and wonder how in the world they got there? It was from cleaning them and using a rag. Yep, super fine surface scratches from a rag. The cabinets should not have that problem. The finish was flaking off of the edges of the face frames, and there were other issues as well. I did not own this home, and I’m glad I did not. I would have been very disappointed years after purchasing these cabinets.
You want to make darn sure that the cabinets you purchase have a good finish and typically, imported RTA cabinets have a better finish on them than most American-made cabinets and even many custom cabinets. So, you’re not looking for a needle in a haystack, you’re just looking for a high-quality finish from a reputable manufacturer.
These are important things to know, because anyone can give you high-pressure sales and talk about the features of the cabinets. You want quality features, though. If you have them, your cabinets are going to look like you paid much more than you did, and last a long, long time. That is what you want, right?
Chances are this is your first time purchasing kitchen cabinets, and, if so, you may have an idea of what to expect, but not completely. No matter where you are on your buyer journey, or whether you have experienced purchasing cabinets in the past, it is essential to have a good understanding of the order-fulfillment process.
Here’s why. I haven’t told this story much, but I actually started Walcraft Cabinetry after purchasing kitchen cabinets from one of our current competitors. After searching high and low for what I considered to be quality RTA cabinets, I chose to work with them. After placing my order, I was told my cabinets would be to the job site in 2 weeks. Two weeks later, about 70% of the cabinets showed up. The issue? You can’t completely install kitchen cabinets with only 70% of them there. It took two and a half more months for me to get all of the stuff I needed to complete the project. Can you imagine your kitchen remodel running two and a half months behind? You can’t put in the cabinets; you can’t put in the countertop, the sink, most of the appliances, the backsplash tile, the paint, etc. This can be a huge disaster and one of the most stressful experiences that people go through.
What is the end result? What impact does this make on people’s lives?
You can find out for yourself if you do some research. Take a look at the real reviews of some of the RTA cabinet suppliers out there. Search sites such as the Houzz, Yelp, and Google to find the real reviews. Go to Google, type out the name of the company with the word reviews, and press go. Do your research and you know what you will find? Real reviews. Not the reviews I found on the company’s website that convinced me to buy. Real reviews! The ones that matter. The ones that either guarantee your experience is going to be what you hope it to be, or the ones that will give you warnings of what could happen if things do not go right.
I wish I did that years ago when I ordered RTA cabinets; but I didn’t. So, I hope me telling you about this now helps.
Sometimes it happens. We experience it every now and then. Sometimes, we just don’t have what someone wants. Part of working with RTA cabinets is there are limitations. Therefore, one of the main differences among cabinetry manufacturers is their options. Some have a large selection, and others do not.
By choosing a quality manufacturer, you’re going to be exposed to more options as well. I’ve talked with numerous smaller RTA manufacturers whose cabinet catalogs are very limited. Limitations means compromise. Compromise means you almost get what you want. Bummer! So close, but not. Choose a quality manufacturer such as JSI and get what you want, or at least a lot closer to it!
RTA Kitchen Cabinets Cost Comparison
This is a difficult topic to cover as there is a wide range of what is considered custom kitchen cabinets. I have seen some of the most amazing custom cabinetry you can imagine, and I’ve also seen custom cabinetry that I would consider garbage. That being said, the price range is very vast.
On average, someone choosing custom cabinetry for their kitchen could expect to pay around $500 to $1,500 per linear foot. This would be one foot of base cabinets, one foot of upper cabinets, and potentially one foot of moldings that would be applied to the upper cabinets.
Regionally, there is a huge difference in the pricing of custom cabinets, as well. The home we recently purchased in Ohio has handmade Amish cabinets in it and when I asked the previous homeowner how much they cost, I could not believe my ears. These cabinets would have been three times more expensive where I used to live in California.
There is no other form of cabinetry that will vary and cost more than custom kitchen cabinetry. The reason is the largest expense involved is labor. Someone working in an Amish shop in Ohio may be quite content making $10 to $12 an hour, when the normal shop rate where I used to live in California is $100 an hour. So, literally, the largest expense could be 10 times higher in one area than another. Further, the cost of materials can vary greatly, as well, from one area to another.
So, depending on your local labor rates, for $500 a linear foot you might get absolutely amazing custom cabinetry that has been crafted by a true artisan like this cabinet being constructed on Rocklers site, or you may get cabinetry that is far inferior to RTA kitchen cabinets that you could have bought for less than half the price. Generally, the cost of housing in your local area will help you determine what you should pay for handmade custom cabinets. Expensive real estate equals expensive trade labor rates. Lower real estate costs equals lower trade rates.
Semi-custom kitchen cabinetry will have much more of a controlled pricing structure because these cabinets are typically made in large manufacturing facilities and shipped nationally. Some of these manufacturers will be located in areas where there are lower labor rates, and some of them will be in areas where they’re higher. This will be a huge determining factor of the price for semi-custom cabinets.
Generally, you can expect to pay somewhere in between $400 to $1,000 a linear foot for these cabinets. This is a large spread as, once again, there are many different variables and manufacturers that will determine the price.
Stock kitchen cabinets can be anything from particle board unfinished red oak cabinets from the local big box store to a more high-end product that you can buy at a big-box store or local cabinetry showroom.
On the low end, you’re going to get particle-board cabinets, particle-board drawers, cheap white epoxy drawer slides, and unfinished oak. We are talking bottom-of-the-barrel. No soft-close door hinges, and no bells and whistles. You’re going to be looking at spending about $150 a linear foot for such cabinets. On the higher end, you’re looking at an all-plywood cabinet, nice dovetail drawers, soft-close everything, higher-end wood species, such as cherry, and a nice finish. for these cabinets you could be spending somewhere around $500 – $800 a linear foot.
RTA kitchen cabinets are probably the easiest for which to determine pricing. Generally, you have imported and domestic RTA options. The imported option is typically very similar in price between manufactures.
Depending on the bells and whistles you choose, and what cabinetry line you choose, you would be looking at anywhere from about $170 a linear foot to $325 a linear foot. The lower price point would be lower-end RTA cabinets, with 30-inch tall upper cabinets and no moldings. The higher in price point would be quality RTA cabinets, 42-inch uppers, and some molding details.
By purchasing cabinetry at this price point, you could add in all the bells and whistles and still finish by saving a boatload of money when compared to the other options out there.
If you chose to have some pretty fancy details added in, rollouts in all of your lower cabinetry, cutlery organizers, and a really nice trash pull out. This could all still be achieved and potentially stay under the $400-a-linear-foot price.
You would end up with kitchen cabinets that are at or above the same quality of something that cost twice as much if you went to a stock cabinet line, or two and a half times as much if you went to a semi-custom firm, and potentially three to four times as much if you went to a custom cabinet maker.
What to Expect
Expect It to Be Worth It
When purchasing RTA cabinets, you should expect the experience to be worth it. Here’s what I mean. The final result will be a huge savings and kitchen cabinets that have amazing features. You will be proud to have them in your kitchen.
Almost all RTA cabinets on the market are a pretty good cabinet at the end of the day. You’re going to get soft-close doors and drawers, all plywood construction, a decent finish, and a true hardwood cabinet. Depending on what company you choose, this can be a seamless process, or a bit of a nightmare. Whether the process is smooth or a bit bumpy, at the end of the day you’re going to save thousands of dollars.
At Walcraft Cabinetry, we are known for taking out all of the risk involved with purchasing RTA cabinetry online. Yes, I said it, “risk.” If you spend any amount of time looking at the real reviews of many online cabinetry businesses, you will find horror stories. When you look at sites like the Better Business Bureau, Yelp, Houzz, or reviews on Google, you are bound to read about some really bad experiences. This is very common to the industry and in all reality does happen to some people who choose RTA kitchen cabinets. Often, people who do not do the research that is necessary to choose the best company with which to work still end up saving a bunch of money after months of hassles and headaches.
At the end of the day, the consumer is the one who needs to determine if it’s worth it.
We specialize in never, ever, ever allowing even one of our customers to have that experience. That is what we have chosen to be as a company and for what we are known. In fact, when doing your due diligence on Walcraft Cabinetry, you will not find even one negative experience. How do we do it? You can read more about our zero-risk guarantee here.
And really, at the end of the day, our desire is truly to put other people’s needs above our own, and we’re willing to do whatever it takes to do that.
From the day your RTA kitchen cabinets arrive, until the day they’re done, there’s going to be extra work involved. You need to know this; your cabinets are going to show up typically on a huge pallet and they could be delivered at the end of your driveway, or the driver may be able to back up to your garage door. You will be responsible for offloading those cabinets from the pallet and getting them to your home. The delivery driver will typically give you a window of time within which he is going to arrive, and that window is not a 10-minute window. It is typically a four-hour window.
And if I did not mention, a flat-pack cabinet is not like a normal delivery. This is going to take some work! That being said, you can literally save thousands of dollars. So it is work that pays well!
We have heard many stories of people who did not expect that their cabinets would be delivered and left at the end of their driveway. These stories are typically the result of company’s that just do not tell people these things. And that’s why I have created this ultimate guide, further to educate you as to what you were getting yourself into. After all, unmet expectations are both avoidable and the culprit for many stressful situations in life.
Is purchasing RTA kitchen cabinets worth the extra work? Absolutely! I would just highly recommend that you buy them from us, mainly for this one reason: no matter what, we will do whatever it takes to make you happy. If we had any competitors that I felt confident would do the same, I would not make this statement. After numerous years of researching our competitors and working with our customers, I can assure you that if you choose to work with Walcraft Cabinetry, you will end up with the highest level of RTA cabinets at the best price possible for the product, and we will do everything in our power to make the process as smooth as possible for you. Even if we lose sleep, money, or time, we will come through for you!
This is a difficult topic to cover. As much as I want to tell you that everything is going to go smoothly, I cannot. Am I saying that there will be issues? No. Often we work with customers and everything goes silky smooth. That is, after all, our number one goal. We choose the manufacturers with which we work, the methods of delivery, the staff, and you name it, to avoid issues. We have put together policies, strategies, structures, and, once again, you name it, to avoid issues.
All that being said, issues still occur. There are just way too many people involved, starting from a faraway foreign land, all the way to your doorstep, for everything always to go perfectly.
So how do we resolve this? Expect issues! As much as possible, order your cabinetry early, inspect it quickly, assess if there is any damage from shipping or some that slipped through quality control, and let us know. We will dispatch replacement parts in a timely manner so that your cabinetry and your kitchen project will be all that it can be. And don’t be surprised if things do not go perfectly smooth. That is going to be the case no matter where you order cabinetry. Even if it is semi-custom and made in America, there are still way too many people touching and handling your new kitchen cabinetry to get it to your doorstep.
What matters is how the company deals with the issues. Therefore, I challenge you to this: go online and extensively read our reviews and you will see for yourself how we handle any issues that arise. If you were considering working with another RTA cabinet supplier, do the same for it. Notice the details, notice the length of the reviews, And, weigh us out compared to the others. Here is what you will find. When an issue arises, it becomes our very top priority to solve the problem. We do not have a “once the sale is completed, you’re not important to us anymore” policy. For us, once that sale is completed, our internal policy is that we will provide you better customer service than before we got your money. That is how we do it, that is what makes us thrive, and it is our passion to provide that level of integrity and service to you.
Once again, are you going to have unforeseen issues? Maybe, maybe not. We have worked with many customers whose order showed up, everything was perfect, and they lived happily ever after. Just know this, if an issue does arise, you literally will have the cell phone number of your direct point of contact. No lame hold music, and no gatekeeper who says they will take a message for you and does not give it to your go-to person.
A cell phone number. Direct access. Prompt replies. Action! Not empty words, or getting lost in the voicemail inbox. That makes all the difference!
RTA Cabinets Best / Worst
Your Best-Case Scenario
If you choose RTA cabinets, your best-case scenario is saving thousands of dollars, loving your new kitchen, and having kitchen cabinetry that looks, feels, and functions like you paid a whole lot more for it than you actually did. The neighbors will be jealous, and the victory will be sweet!
Your cabinetry will get to you quickly, and you will get to leave an amazing review about the process and your ultimate satisfaction.
Your Worst-Case Scenario
Your worst-case scenario is that you choose the wrong company. After getting through the design process, you place your order, most of your cabinets show up some time later, and a few of those that arrive are damaged. You reach out to the company once, twice, three times, four times, etc. Finally, you get through to someone who lets you know that the remainder of your cabinets are on backorder and they do not have any replacement cabinets in stock for the ones that were damaged, so those will be on backorder as well. Weeks and sometimes months can go by before you get your final cabinets. Your kitchen project is now on hold, your contractor is upset, your spouse is upset, you’re still doing dishes in your bathroom sink, and you have not cooked a meal in your own home for a long time.
After finally receiving your cabinets, you talk your contractor into coming back to finalize the project. He has already started another project and has to get you back into his schedule.
You end up completely stressed out and frustrated. And that becomes very evident to others as they read the one star review you left.
This has NEVER been even one of our customers’ stories. If you choose us, it will not be yours either!
The Walcraft Experience
To keep it very simple, I will refer you to our zero-risk guarantee, and sum it up like this: if things do not go well, the worst-case scenario is we will completely refund you for your kitchen cabinets and you get to keep them. Yep, free kitchen cabinets! This is all detailed in our zero-risk guarantee. And not only will we give them to you for free, we will make sure you have all the replacement parts you need and that your project can move forward; and, the result is you love your kitchen. We will do as much as is in our power to do that. To date we have had a few instances where it seemed like everything that could go wrong did. Most of which, if not all, of the issues were completely beyond our control. That being said, when one of our customers chooses to work with us, those issues are not their problem. We are who they chose to work with, and we are the ones that will show up, suit up, and make things right, even if no one else does. That is why we have the reviews that we do, as well as the reputation.
To close, do you want to risk it? Risk what, you may ask? Well, as I stated before, take a look at the real reviews and read the stories. If it happened once, it can happen again.
When you choose Walcraft Cabinetry for your RTA cabinets, you are guaranteed that you made the right decision. No matter what! We will come through for you