Customer Reviews & Testimonials
"Walcraft is a top notch company. The cabinets are well made and Walcraft offers luxury cabinets at prices well below big box DIY stores."
"Working with this company was a great experience. The customer service is second to none and the cabinets we chose were exactly what we wanted."
"For anyone that wants quality cabinets, a company that will stand behind their product and truly values their customers, Walcraft Cabinetry is the way to go!"
As part of our company policy, we send every single one of our customers links to review us on Houzz, Yelp, and the BBB. We do this because we are passionate about doing whatever it takes to provide 5-star service. WE DO NOT DOCTOR REVIEWS, NOR HIDE BAD ONES. What you see is what you get with Walcraft! We look forward to providing you the highest level of customer service and earning another five-star review, from you.
Walcraft Cabinetry Reviews
My name is Jennifer Phillips and my decision to purchase cabinets from Walcraft Cabinetry was the best purchasing decision I have ever made.
I did a lot of research and price comparisons prior to placing my order with Walcraft Cabinetry as there are many cabinet suppliers available. After comparing the specs, none could match the selection, cost, quality of materials, options, ease of assembly (dovetail), customer service (I had lots of questions prior to ordering) nor delivery times of Walcraft Cabinetry. Did I mention that I saved thousands over big box stores like Home Deport and local cabinet companies? I was confident when I placed the order that I made the right decision, and by the end of my kitchen remodel, it became one of the BEST purchasing and customer services experience to date. Let me tell you why:
We were up against a tight deadline to assemble all cabinets prior to a firm installation date (cabinet installers in CO were booked solid). Walcraft Cabinetry was able to expedite my order for an on-time delivery (received in just three business days!) and even the delivery itself was a wonderful experience. The driver was such an energetic, fun guy that we even took pictures with him to document that start of our remodeling project. Top notch delivery!
With an on-time delivery, we had exactly three days to assemble all cabinets prior to installation and with full time jobs, this didn’t allow much time after work for assembly or mistakes. After watching the online videos, we got to work and came to appreciate that all cabinets included extra hardware (nothing worse than losing or missing a screw). Seriously, anyone can put these together although I do recommend having some helpers. This was a team effort to complete assembly prior to our installation date. All of us were impressed with the quality of assembly. These cabinets fit together like a glove.
Exemplary Customer Service
Upon assembling the last cabinet on the last night, it came to our attention that given the layout of my kitchen, the blind corner cabinet was not going to fit my space – the drawer and door were too big although the size of the cabinet itself was perfect. This mishap could have been avoided had I chosen to use the free design services offered by Walcraft. Since I was ordering the same sizes as my existing cabinets, I incorrectly assumed all would be fine especially since I had asked a lot of questions prior to ordering. We stressed. We panicked. We called Walcraft Cabinets. Like a knight in shining armor, Brian Nightingale, came to our rescue with a solution and a game plan. He worked all day to get us the replacement parts we needed by that afternoon for a work-around solution provided by the owner himself, Sean Walsh. Brian gave us his personal cell phone, calling with us with hourly updates, and provided instructions for our cabinet installer (the work-around was not something we were equipped to handle and needed to be done by a professional). He quite literally saved the day and made my entire year. All at no additional cost. Walcraft Cabinetry is truly dedicated to customer satisfaction – from pre-sales to post-sales support.
Beautiful & Built-to-Last
I purchased the Dover white shaker style cabinets, and I cannot emphasize enough that these cabinets are of the highest quality – even our professional cabinet installer was impressed and commented many times on the craftsmanship of the cabinets. Those who helped me with the assembly were also thoroughly impressed and will also be ordering from Walcraft Cabinetry for any future projects. Dovetail construction, soft-closing, real wood, and the interior is just as beautifully done as the exterior. They are a major improvement over my old oak cabinets. See attached pics.
If I ever need to purchase cabinets again, I will be using Walcraft Cabinetry. When it comes to kitchen cabinets, you need more than supplier, you need a partner. Someone to help you though the ordering process, to double check your layout, oversee your delivery, offer guidance on assembly, and more importantly, are willing to assist you with any issues. If you are looking for a quality cabinet partner, please order from Walcraft Cabinetry and experience what true customer service is all about.
Please note that this is my own, unsolicited review.
Casey – Mason Interiors
I do not have enough nice things to say about Walcraft Cabinetry. From the get go, both Brian and Sean were an absolute pleasure to work with. They are incredibly quick to respond and answered any possible question I had. I am an Interior Designer and chose Walcraft for my own personal remodel because I was SO impressed with their customer service, pricing and cabinetry quality. I know how frustrating communication can be with vendors, so I can’t even tell you what a relief it was to find Walcraft – someone that actually responds to emails and phone calls! All the way through my project, they were there every step of the way. Honestly, working with Walcraft was the most enjoyable part of my remodel.
Now, on to the cabinets! I can’t decide what was better, their customer service or their cabinets! Like I said, I am Interior Designer, so I am very aware of finishes and quality. I am blown away by the quality of Walcraft. I am convinced that they have, hands-down, the best RTA cabinets on the market.
Thank you Walcraft for making my remodel kitchen dreams come true!
This company was amazing to work with. We flooded during Hurricane Harvey, and I just could not stomach the 4-6 week wait just to build/install cabinet. I did some research and found Walcraft online. We spoke with Brian many many times before we pulled the trigger. Our contractor spoke with Brian many many times.
I was a bit worried about buying ready-to-install – the cabinets are amazing. they are EXACTLY what we were promised. The turn around time was awesome, the customer service was amazing. We are thrilled with our new cabinets.
FREE KITCHEN OR ROOM DESIGN
Every great room starts with a great design.
No matter what your style is, we will make your dream kitchen, bathroom, or laundry room dream your reality. Whether you are looking for a simple functional kitchen layout or an over-the-top breath-taker with moldings galore, we have the team to do it!
We will patiently walk you through the entire process, so do not fear! It is FREE, there is no pressure, and let’s not forget, it’s FUN.
Let's get started on your DIY cabinet project.
*Someone from our dedicated design team will work with you via phone or email to bring your dream kitchen to life.
Excellent cabinets and excellent customer service. This was my first time remodeling a kitchen. I looked into about 10 different companies for our cabinets. Walcraft had by far the best customer service. Brian was very available and talked me through the whole process. The cabinets look great and are very solid – real wood doors and plywood boxes – not the particle board crap you get from the big box stores. They even have dovetails joints. We will definitely be using them in the future.
Our first home renovation was quite the learning experience. We were pleasantly suprised with the service and quality of Walcraft. We have a working relationship with a national cabinet company across the street, but Walcraft came in at half the cost, twice the quality. We sold our project home in two hours, for more than asking price. No doubt, the kitchen cabinets were essential to our success. Easy to assemble, full of extra features, a good solid investment.
Had completed some pretty extensive searches for good RTA products. Selected Walcraft and was not disappointed. Had some items damaged in transit and Brian provided fantastic support. Replacement items arrived quickly. The owner also called me to ensure my expectations had been met. What else is there to say? Great Company, staff, and products.
These guys were amazing! They were wonderful to work with and had the best customer service! We are thrilled with our new kitchen!
Brian and Walcraft Cabinets were amazing to work with. Very responsive and great customer service. When we had an issue with one of the cabinets that was delivered, Brian took care of it right away. We love the cabinets. High quality and well made. We searched many other cabinets and so happy we went with Walcraft. Would recommend them!
After a lot of research where I read a great deal about what could go wrong with rta cabinets, I was incredibly impressed with my cabinets. They came on time. There was no damage or warped cabinets. All the hardware was present and worked well. Brian was great and followed up. Overall I am extremely happy with Walcraft.
I am a small, semi-custom and spec builder and thus, I am constantly searching for products and vendors that will help me complete projects while adding the ‘value’ that buyers notice and appreciate.
I was nervous about RTA cabinets in general, but Walcraft Cabinetry answered my questions and offered guidance throughout the design and ordering process. They stayed on top of the order and kept me informed all through delivery and beyond.
This was a ‘whole house’ cabinet order, full kitchen and two bathrooms. The finished installation exceeded expectations.
If your project needs a knowledgeable, professional vendor with a staff willing and able to answer any and all questions, plus follow up with you throughout the process, I recommend you contact Walcraft Cabinetry.
After receiving an estimate of $13,000 for cabinets for my small 8×11 kitchen, I started an extensive search for ready to assemble cabinets. I happened to come across Walcraft Cabinets while I was reading reviews of other RTA cabinet reviews. I went to their website started reading and decided to E-mail them for more information. Imagine my surprise when less than 5 minutes after my E-mail I received a phone call from the owner! I want to thank both Shawn and Brian for their customer support. It goes above and beyond anything I have ever experienced. From beginning to end they were there to answer any questions and concerns I had. When there were issues (through no fault of theirs), Brian, my customer service representative was right on it. The cabinets themselves are beautiful and easy to assemble. I absolutely love the color of the Elegant Espresso! I assembled them myself and I am a small, middle aged female. They are sturdy and heavy so I had to have help moving them once assembled. When family and friends see them they can’t believe they are RTA cabinets. I would recommend them to anyone looking for quality cabinets.
I don’t know where to begin. I called Brian at Wallcraft Cabinetry after a google search for Rta cabinets. Boy am I glad I did! I was was Leary doing this over the phone and via email. No need. What a wonderful experience. There design service and options are the best. They are with you every step of the way and follow thru after the cabinets have shipped. The quality of these cabinets are outstanding. Please don’t hesitate to contact them you will be glad you did. This kitchen is perfect!
The customer service at Walcraft Cabinetry is better than I have ever experienced with any other transaction! I am a very particular person (sorry Brian and Sean!), and they were professional, courteous, kind and never made me feel like I was a bother. They genuinely listened to everything I had questions or comments about. I was very impressed with the quality construction and low VOC paint for my kitchen and laundry room cabinets. For anyone that wants quality cabinets and a company that will stand behind their product and truly values their customers, Walcraft Cabinetry is the way to go!
Earth Sky Builders
Walcraft was responsive, helpful, and very affordable. It’s a great product with high quality features at a low price. Solid wood doors and plywood boxes (not chipboard).
Working with this company was a great experience. They are a model for excellent customer service and honor their promise to stick with a customer from start to finish. Brian helped us learn about RTA cabinets, helped choose a style that fit what we wanted, answered all our questions patiently, returned all calls and texts in a timely manner and checked back with us to be sure we were happy with our kitchen remodel. The cabinet quality is excellent so everything was a perfect experience. I have, and will continue to, recommend this company to anyone without hesitation.
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